https://grok.lsu.edu/Updated GROK articles!60https://grok.lsu.edu/article.aspx?articleid=20718 LSU provides on-campus printing at numerous Print Stations across campus in ITS computer labs and other designated locations. From these Print Stations, faculty, staff, and students are able to print standard-size (8.5 x 11 inches) documents and assignments. For tabloid-size or larger prints, pleas20718 Tue, 25 Aug 2026 15:17:22 GMTTue, 25 Aug 2026 15:17:22 GMThttps://grok.lsu.edu/article.aspx?articleid=20095 The following are some basic recommendations from LSU ITS regarding how to secure your home network. Turn On Your Firewall Firewalls can be hardware or software Hardware firewalls plug directly into your modem and can be used to protect multiple computers. These are used more frequently by busi20095 Tue, 25 Aug 2026 07:51:42 GMTTue, 25 Aug 2026 07:51:42 GMThttps://grok.lsu.edu/article.aspx?articleid=19636 Report Phishing E-mails Phishing emails are malicious messages that attempt to trick recipients into providing sensitive information or performing fraudulent tasks. Users can report any suspicious or malicious message to LSU IT Security and Policy (ITSP) for review through the Report options i19636 Tue, 25 Aug 2026 07:51:26 GMTTue, 25 Aug 2026 07:51:26 GMThttps://grok.lsu.edu/article.aspx?articleid=20582 ITS provides printing services at the main LSU Library and several other campus locations, allowing students, faculty, and staff to print documents and assignments as needed. Anyone with a valid MyLSU Account ID and a Tiger Card can remotely upload documents to any ITS Print Station on campus20582 Mon, 24 Aug 2026 10:56:31 GMTMon, 24 Aug 2026 10:56:31 GMThttps://grok.lsu.edu/article.aspx?articleid=16080 ITS Web Browser Recommendation In today’s highly heterogeneous computing environment, it is important to maintain a level playing field across multiple architectures and operating systems for the best end-user experience. With this in mind, LSU Information Technology Services recommends the fo16080 Mon, 24 Aug 2026 08:40:04 GMTMon, 24 Aug 2026 08:40:04 GMThttps://grok.lsu.edu/article.aspx?articleid=15873 General Information LSU provides on-campus printing at multiple locations across campus. Standard document printing is available through our Print Stations in ITS computer labs and other designated locations. These printers and print job release stations are managed by Information Technology Se15873 Fri, 21 Aug 2026 20:54:02 GMTFri, 21 Aug 2026 20:54:02 GMThttps://grok.lsu.edu/article.aspx?articleid=17396 ** Android Device Variation Notice ** There are many different versions of Android used on mobile devices. This article will present a generic set of instructions for Android-based devices. It should be used as a guide while using your Android device. Screenshots, as well as instructio17396 Fri, 21 Aug 2026 16:36:48 GMTFri, 21 Aug 2026 16:36:48 GMThttps://grok.lsu.edu/article.aspx?articleid=10794 General Information Another point to remember when troubleshooting, is that any user that is already physically connected to the LSU network cannot access the LSU VPN. The point of the LSU VPN is to provide security for off campus connections into the LSU. If you are already on campus, then th10794 Fri, 21 Aug 2026 15:50:17 GMTFri, 21 Aug 2026 15:50:17 GMThttps://grok.lsu.edu/article.aspx?articleid=16973 Please see GROK 14785 for VPN information. 16973 Fri, 21 Aug 2026 15:06:14 GMTFri, 21 Aug 2026 15:06:14 GMThttps://grok.lsu.edu/article.aspx?articleid=17466 Please see GROK 14785 for VPN information. 17466 Fri, 21 Aug 2026 15:03:02 GMTFri, 21 Aug 2026 15:03:02 GMThttps://grok.lsu.edu/article.aspx?articleid=16165 To Connect to the LSU VPN: 1. Go to the AnyConnect home menu. 2. Touch LSU VPN . 3. Log in with your MyLSU ID and password. 4. You are now connected to LSU VPN through Cisco AnyConnect app on your Android device. Troubleshooting VPN The Automatic Installation DID NOT 16165 Fri, 21 Aug 2026 14:55:34 GMTFri, 21 Aug 2026 14:55:34 GMThttps://grok.lsu.edu/article.aspx?articleid=16163 ** Android Device Variation Notice ** There are many different versions of Android used on mobile devices. This article will present a generic set of instructions for Android-based devices. It should be used as a guide while using your Android device. Screenshots, as well as instructio16163 Fri, 21 Aug 2026 13:56:08 GMTFri, 21 Aug 2026 13:56:08 GMThttps://grok.lsu.edu/article.aspx?articleid=14985 Pre-Installation Notes 1. ITS recommends using the App Store or Safari. (See ITS Web Browser Recommendations for more information.) 2. Requires iOS 6.0 or later. Installation Steps 1. Open the App Store on your iOS device. 2. Touch the Search button and type in Cisco Secure C14985 Fri, 21 Aug 2026 13:48:02 GMTFri, 21 Aug 2026 13:48:02 GMThttps://grok.lsu.edu/article.aspx?articleid=16167 To Connect to VPN on an iPhone Device: 1. Open the AnyConnect App . 2. Touch the arrow next to LSU VPN . 3. Log in with your PAWS ID and password. 4. You are now connected to LSU VPN through Cisco AnyConnect app on your iPhone. Troubleshooting VPN The Automatic Instal16167 Fri, 21 Aug 2026 13:44:06 GMTFri, 21 Aug 2026 13:44:06 GMThttps://grok.lsu.edu/article.aspx?articleid=20662 Crosslist & Split allows an instructor to manage their course sections effectively by either combining multiple course sections into a single course shell, separating them into different course shells, or combining and splitting. This tool is designed to streamline the process of course managemen20662 Fri, 21 Aug 2026 12:00:18 GMTFri, 21 Aug 2026 12:00:18 GMThttps://grok.lsu.edu/article.aspx?articleid=14767 Eligibility & Order Procedures Available To: LSU Faculty, Staff & Graduate Students (Upon Request). For more information, visit lsu.edu/hod . Request a Mainframe Account: 1. Open the myLSU Portal (my.lsu.edu) . 2. Click Computing Servic14767 Tue, 18 Aug 2026 14:21:03 GMTTue, 18 Aug 2026 14:21:03 GMThttps://grok.lsu.edu/article.aspx?articleid=20661 The Workday Preferences Block is located in the block drawer in the side menu on the right of the homepage of Moodle. It can also be found at the bottom of the My Courses Page. This block contains several links to settings that can be personalized according to the instructor's preference, each of w20661 Tue, 18 Aug 2026 13:53:35 GMTTue, 18 Aug 2026 13:53:35 GMThttps://grok.lsu.edu/article.aspx?articleid=20716 The Team-teaching tool in the Workday Preference Block allows an instructor to invite other instructors to add one or more of their sections into the requester's existing course shell. This process uses a target course shell rather than creating a brand-new shell, and the selected sections are move20716 Tue, 18 Aug 2026 13:26:44 GMTTue, 18 Aug 2026 13:26:44 GMThttps://grok.lsu.edu/article.aspx?articleid=20174 **PLEASE NOTE: At this time, the Team Teach tool has not been redeveloped to work with Workday. Please contact the FTC if you would like to hear about a possible workaround until this tool is redeveloped. They can be reached at 225-578-3375 (option 2) or ftc@lsu.edu. Team Teach allows 20174 Tue, 18 Aug 2026 13:16:25 GMTTue, 18 Aug 2026 13:16:25 GMThttps://grok.lsu.edu/article.aspx?articleid=17035 General Information University Networking & Infrastructure (UNI) utilizes the Dynamic Host Configuration Protocol (DHCP) to manage the IP addresses across campus. All computers on campus must be registered through our DHCP Network Registration application. After connecting your computer to 17035 Tue, 18 Aug 2026 12:00:40 GMTTue, 18 Aug 2026 12:00:40 GMThttps://grok.lsu.edu/article.aspx?articleid=16519 Please see GROK 15669 for current information. 16519 Mon, 17 Aug 2026 09:32:07 GMTMon, 17 Aug 2026 09:32:07 GMThttps://grok.lsu.edu/article.aspx?articleid=5396 Note: As of 2025, many student functions have moved to Workday. We are working to update the documentation below with current links to information on the Workday Student website. Registrar Information Contact the Registrar's Office Office of the University Registrar 5396 Mon, 17 Aug 2026 09:30:29 GMTMon, 17 Aug 2026 09:30:29 GMThttps://grok.lsu.edu/article.aspx?articleid=14302 Frequently Asked Questions 1. Do I have to submit a letter and plan for every server I’m running? A letter of justification and DR plan is required for every server, or collection of servers, providing a “service” to a department. The services generally fall into the area of e-mail, file ser14302 Tue, 11 Aug 2026 07:38:49 GMTTue, 11 Aug 2026 07:38:49 GMThttps://grok.lsu.edu/article.aspx?articleid=12768 Aliases PKI, SSL, secure web, HTTPS, certs, certificate authority, secure Email, Email encryption, web encryption Description Maintains a Certificate Authority at LSU to support SSL encryption for internal and public hosts of LSU and LSU System universities with whom LSU has a MOU. Eligibi12768 Tue, 04 Aug 2026 07:35:53 GMTTue, 04 Aug 2026 07:35:53 GMThttps://grok.lsu.edu/article.aspx?articleid=19929 Managing your Multi-Factor Authentication (MFA) Enrollment Remember: You can manage your MFA enrollment anytime through the MFA Setup portal at https://mfasetup.lsu.edu ! MFA Quick Links If you’re already familiar with MFA, you can jump to a specific section with the 19929 Wed, 29 Jul 2026 13:09:52 GMTWed, 29 Jul 2026 13:09:52 GMThttps://grok.lsu.edu/article.aspx?articleid=14922 E-mail: Obtain the E-mail Headers Email headers contain important diagnostic information about the route an email message takes and the results of different security and authenticity checks. When reporting a message through the Report Phishing option in Outlook , the message and all of its h14922 Wed, 29 Jul 2026 12:55:28 GMTWed, 29 Jul 2026 12:55:28 GMThttps://grok.lsu.edu/article.aspx?articleid=19968 General Information Zoom is the new web conferencing tool at LSU. Your personal Zoom account can be used for web conferences for up to 300 people. Zoom can be integrated with your Office 365 account allowing you to schedule web meetings from your Outlook calendar. Zoom also has a Moodle integratio19968 Wed, 29 Jul 2026 10:08:26 GMTWed, 29 Jul 2026 10:08:26 GMThttps://grok.lsu.edu/article.aspx?articleid=14852 Data Classification Data at LSU can be classified into three categories (Confidential, Private or Public). Confidential data has a high level of sensitivity. Private data has a moderate level of sensitivity. Public data has a low level of sensitivity. Each category carries a different level of a14852 Tue, 21 Jul 2026 06:46:04 GMTTue, 21 Jul 2026 06:46:04 GMThttps://grok.lsu.edu/article.aspx?articleid=17596 Note: SSLv3 or older protocols as well as TLS 1.0 and 1.1 should no longer be used. Use TLS 1.2 should be used instead. ? Recommendations for Microsoft Internet Information Services (IIS): Changing the SSL Protocols and Cipher Suites for IIS involves making changes to the registry. It is not dir17596 Mon, 20 Jul 2026 11:15:39 GMTMon, 20 Jul 2026 11:15:39 GMThttps://grok.lsu.edu/article.aspx?articleid=16865 A password is a common form of authentication and is often the only barrier between you and your personal information. There are several tools that attackers use to assist in guessing or cracking a password. By creating a complex password and keeping it confidential, you make it more difficult for16865 Mon, 20 Jul 2026 10:45:33 GMTMon, 20 Jul 2026 10:45:33 GMThttps://grok.lsu.edu/article.aspx?articleid=16836 General Information SQL Server is Microsoft's premier database product. Pre-Installation Notes System Requirements: Windows 2003 Server, Windows 7 Enterprise, Windows Server 2003 64-bit, Windows Vista Enterprise or Windows Vista Ultimate. Download & Install 16836 Tue, 14 Jul 2026 10:56:17 GMTTue, 14 Jul 2026 10:56:17 GMThttps://grok.lsu.edu/article.aspx?articleid=12967 General Information Departments on LSU's campus have to abide by LSU policies, and various State and Federal laws and regulations. Departments may also be required to comply with industry regulations (e.g., Payment Card Industry) or contractual obligations for research and/or collaboration.12967 Mon, 13 Jul 2026 11:28:04 GMTMon, 13 Jul 2026 11:28:04 GMThttps://grok.lsu.edu/article.aspx?articleid=20545 This article provides several answers to common Qualtrics questions and issues. Jump To: How do I collaborate with others in Qualtrics? How do I use Survey Participant Tracking, Logic, or SSO features? Can I transfer a survey to another user or create a group for my depar20545 Mon, 13 Jul 2026 10:08:27 GMTMon, 13 Jul 2026 10:08:27 GMThttps://grok.lsu.edu/article.aspx?articleid=14785 NOTE: Due to resource constraints, ITS is now offering an expanded VPN offering. Please refer to the following articles for instruction on using the new GlobalProtect VPN client: GlobalProtect VPN Installation Linux and mobile clients, including Chromebooks, will continue to use t14785 Tue, 07 Jul 2026 14:14:59 GMTTue, 07 Jul 2026 14:14:59 GMThttps://grok.lsu.edu/article.aspx?articleid=12964 200 Frey Computing Services Center (corner of Tower Drive and South Stadium Drive) Louisiana State University Baton Rouge, LA 70803 Tel: 225-578-3700 Fax: 225-578-6400 Email: security@lsu.edu Web Site: https://www.lsu.edu/itsecurity 12964 Tue, 07 Jul 2026 07:06:48 GMTTue, 07 Jul 2026 07:06:48 GMThttps://grok.lsu.edu/article.aspx?articleid=12123 Promotes IT security and policy awareness through training seminars, forums, publications, notifications, articles and other instructional/informational resources. Service Name Training - Security Education and Awareness Service Type Service Internal/External/Both B12123 Tue, 07 Jul 2026 07:06:14 GMTTue, 07 Jul 2026 07:06:14 GMThttps://grok.lsu.edu/article.aspx?articleid=15867 To Access Research.gov Using Your myLSU ID & Password: 1. Open a Web Browser. 2. Browse to Research.gov and choose Sign In at the top right section of the web page. 3. On the resulting page, select "Sign in with InCommon (Org) Credentials" 4. Cho15867 Mon, 06 Jul 2026 14:23:19 GMTMon, 06 Jul 2026 14:23:19 GMThttps://grok.lsu.edu/article.aspx?articleid=15827 General Information SPSS is a modular, tightly integrated, full-featured product line for the analytical process-planning, data collecting, data access, data management and preparation, data analysis, reporting, and deployment. Compatible with the following Operating System15827 Thu, 02 Jul 2026 13:22:24 GMTThu, 02 Jul 2026 13:22:24 GMThttps://grok.lsu.edu/article.aspx?articleid=17572 Aliases PKI, SSL, TLS, secure web, HTTPS, certs, certificates, certificate authority, web encryption Description Provides access to certificates signed by a Certificate Authority to support TLS encryption for internal and public hosts of LSU and LSU System Universities with whom L17572 Thu, 02 Jul 2026 13:13:48 GMTThu, 02 Jul 2026 13:13:48 GMThttps://grok.lsu.edu/article.aspx?articleid=17456 General Information Panopto is a video platform which includes software for recording and live streaming video, a portal for storing and managing your videos, a search engine for finding content inside your videos, and interactive video players. Panopto is a great resource for17456 Wed, 01 Jul 2026 14:39:17 GMTWed, 01 Jul 2026 14:39:17 GMThttps://grok.lsu.edu/article.aspx?articleid=20697 Please see GROK 16153 for information on Sending Limits. 20697 Wed, 01 Jul 2026 14:31:58 GMTWed, 01 Jul 2026 14:31:58 GMThttps://grok.lsu.edu/article.aspx?articleid=16607 Home Directory The /home file system quota is 10 GB. Files can be stored on /home permanently, which makes it an ideal place for your source code and executables. The /home file system is meant for interactive use such as editing and active code development. Do not use /home for batch job 16607 Wed, 01 Jul 2026 14:29:51 GMTWed, 01 Jul 2026 14:29:51 GMThttps://grok.lsu.edu/article.aspx?articleid=8346 High Performance Computing (HPC): LSU Overview General Information The High-Performance Computing (HPC) at LSU, or HPC@LSU, is a joint partnership between LSU's Center for Computation & Technology (CCT) and LSU's Information Technology Services (ITS). We promote scientific computing and8346 Wed, 01 Jul 2026 14:25:37 GMTWed, 01 Jul 2026 14:25:37 GMThttps://grok.lsu.edu/article.aspx?articleid=12485 Please use the link below to request a new LSU Foundation account, which requires completion of LSU Accounting Services' AS492. LSU Foundation Account Request 12485 Wed, 01 Jul 2026 13:56:39 GMTWed, 01 Jul 2026 13:56:39 GMThttps://grok.lsu.edu/article.aspx?articleid=12674 General Information The mission of the LSU Foundation is to foster private financial support for LSU, the LSU Agricultural Center, the LSU Paul M. Hebert Law Center and the LSU System Office. The Foundation encourages and receives philanthropic gifts and bequests, including both restric12674 Wed, 01 Jul 2026 13:55:14 GMTWed, 01 Jul 2026 13:55:14 GMThttps://grok.lsu.edu/article.aspx?articleid=19772 Here are some basic resources for Tableau Desktop Developers. These contents provide a good foundation to start your visualization journey. Getting Started Playlist There are more videos available that go further in depth, but with this playlist being under 60 minutes, it's a great place19772 Wed, 01 Jul 2026 13:32:46 GMTWed, 01 Jul 2026 13:32:46 GMThttps://grok.lsu.edu/article.aspx?articleid=16917 General Information LSU Olinde Career Center is LSU's "one stop shop" for your career! A free resource for students, the Career Center is your source for job postings, on-campus interviews, recruiting events, career-planning workshops and resources, networking, and managing the job sear16917 Wed, 01 Jul 2026 12:05:19 GMTWed, 01 Jul 2026 12:05:19 GMThttps://grok.lsu.edu/article.aspx?articleid=15969 Procedures for Lost or Stolen Inventory: If a department determines that an item has been stolen from campus, it must be reported to LSU Police immediately. LSU Police will provide a copy of the Incident Report form to Property Management and the District Attorney's Office. For items stolen f15969 Wed, 01 Jul 2026 09:05:59 GMTWed, 01 Jul 2026 09:05:59 GMThttps://grok.lsu.edu/article.aspx?articleid=16264 With the announcement of IT centralization across the A&M campus, one of the benefits to Faculty is a centralized Multimedia Classroom AV support team. This team supports ALL classrooms across campus. Classroom support is offered Monday-Friday from 7:00 AM – 8:00 PM. Conference ro16264 Mon, 29 Jun 2026 09:19:59 GMTMon, 29 Jun 2026 09:19:59 GMThttps://grok.lsu.edu/article.aspx?articleid=17112 Please see GROK 17811 for current Microsoft browser information. 17112 Fri, 26 Jun 2026 16:01:01 GMTFri, 26 Jun 2026 16:01:01 GMT