https://grok.lsu.edu/Updated GROK articles!60https://grok.lsu.edu/article.aspx?articleid=13459 The LSU Approved Fonts are: Forza , Proxima Nova , and Sinter . The primary font is Forza and can be used for most copy. The support font is Proxima Nova, which provides versatility and utility in print and on the web. Do not use alternate versions appended with letters such as "A" or "S13459 Thu, 08 Oct 2026 14:51:51 GMTThu, 08 Oct 2026 14:51:51 GMThttps://grok.lsu.edu/article.aspx?articleid=20412 ArcGIS Pro is a suite of geographical and spatial software tools from Esri that allow advanced functions and give access to a wide range of extensions for all types of projects. There are two ways to access Pro, explained in the instructions below. To Access ArcGIS Pro: Method 1: Arc20412 Wed, 07 Oct 2026 16:24:11 GMTWed, 07 Oct 2026 16:24:11 GMThttps://grok.lsu.edu/article.aspx?articleid=20722 ArcGIS Pro is a suite of geographical and spatial software tools from Esri that allow advanced functions and give access to a wide range of extensions for all types of projects. There are two ways to access Pro, explained in the instructions below. To Access ArcGIS Pro: Method 1: Arc20722 Wed, 07 Oct 2026 16:21:07 GMTWed, 07 Oct 2026 16:21:07 GMThttps://grok.lsu.edu/article.aspx?articleid=18751 University Networking & Infrastructure (UNI) utilizes the Dynamic Host Configuration Protocol (DHCP) to manage the IP addresses across campus. All computers on campus must be registered through our DHCP Bluecat Device Registration Portal application. Registration is required to be initially c18751 Tue, 06 Oct 2026 16:14:59 GMTTue, 06 Oct 2026 16:14:59 GMThttps://grok.lsu.edu/article.aspx?articleid=6881 Please see GROK 17133 - Physical Server Backups for current storage options. 6881 Mon, 05 Oct 2026 16:03:31 GMTMon, 05 Oct 2026 16:03:31 GMThttps://grok.lsu.edu/article.aspx?articleid=20719 The geteduroam app for Android and Apple iOS devices can assist users with connecting to the eduroam wireless network. It is developed and maintained by several European organizations. Eduroam - GetEduroam information Important : the geteduroam app can only create the eduroam network p20719 Wed, 30 Sep 2026 16:23:05 GMTWed, 30 Sep 2026 16:23:05 GMThttps://grok.lsu.edu/article.aspx?articleid=16880 LSU ITS Data Storage: The following resources can be used to store data. Choose the one that best fits your needs. Box.com Cost: Free Where to get it: https://lsu.box.com Business Case: (Web-based, collaborative storage) Files (documents, data sets, etc.) you would normally store on a hard16880 Mon, 28 Sep 2026 15:51:30 GMTMon, 28 Sep 2026 15:51:30 GMThttps://grok.lsu.edu/article.aspx?articleid=20406 To Use GlobalProtect VPN Client For Windows: 1. Bring up the GlobalProtect application by clicking on its icon in the taskbar: 2. If prompted for the Portal Address, enter gp.vpn.lsu.edu , then click Connect : Note: Ag Center users should use agcenter.vpn.lsu.edu as the portal addres20406 Mon, 28 Sep 2026 15:48:40 GMTMon, 28 Sep 2026 15:48:40 GMThttps://grok.lsu.edu/article.aspx?articleid=20404 Installing GlobalProtect VPN Client on Mac 1. Go to the Downloads folder and double click on GlobalProtect.pkg . 2. Click Continue on the Welcome screen: 3. Click Continue for Installation type: 4. Click the Install button: 5. Click Close to exit the installer (but y20404 Mon, 28 Sep 2026 15:41:14 GMTMon, 28 Sep 2026 15:41:14 GMThttps://grok.lsu.edu/article.aspx?articleid=20407 To Use GlobalProtect VPN Client For Mac: 1. Click on the GlobalProtect icon on the upper right of the screen next to the clock: 2. If prompted for a portal address, type in gp.vpn.lsu.edu then click the Connect button: Note: Ag Center users should use agcenter.vpn.lsu.edu as the po20407 Mon, 28 Sep 2026 15:40:53 GMTMon, 28 Sep 2026 15:40:53 GMThttps://grok.lsu.edu/article.aspx?articleid=20405 To Install GlobalProtect VPN Client For Windows: 1. Go to the Downloads folder and double click on either GlobalProtect.msi or GlobalProtect64.msi , depending on whether you’re using 32-bit or 64-bit version of Windows. 2. Click Next on the Welcome screen: 3. Take the default installa20405 Mon, 28 Sep 2026 15:36:16 GMTMon, 28 Sep 2026 15:36:16 GMThttps://grok.lsu.edu/article.aspx?articleid=14785 NOTE: Due to resource constraints, ITS is now offering an expanded VPN offering. Please refer to the following articles for instruction on using the new GlobalProtect VPN client: GlobalProtect VPN Installation Linux and mobile clients, including Chromebooks, will continue to use t14785 Mon, 28 Sep 2026 15:26:10 GMTMon, 28 Sep 2026 15:26:10 GMThttps://grok.lsu.edu/article.aspx?articleid=17456 General Information Panopto is a video platform which includes software for recording and live streaming video, a portal for storing and managing your videos, a search engine for finding content inside your videos, and interactive video players. Panopto is a great resource for17456 Mon, 28 Sep 2026 13:16:19 GMTMon, 28 Sep 2026 13:16:19 GMThttps://grok.lsu.edu/article.aspx?articleid=16680 LSU Recommendation: NEVER Give Your Personal Information, Password or Credentials to E-mail Messages Requesting It. It is Most Likely a Scam. LSU & LSU Departments / Affiliates Will NEVER Request your Personal Information, nor will your LSU Accounts become ' deactivated ' for Not P16680 Tue, 22 Sep 2026 07:22:22 GMTTue, 22 Sep 2026 07:22:22 GMThttps://grok.lsu.edu/article.aspx?articleid=11537 General Information A myLSU account is an account with a username and a password given to LSU Faculty, Students and Staff by the university to access LSU's Online Resources . This will be that same ID that you will use to login to Moodle , which is where all information from your clas11537 Tue, 22 Sep 2026 07:21:46 GMTTue, 22 Sep 2026 07:21:46 GMThttps://grok.lsu.edu/article.aspx?articleid=20518 Pre-Installation Notes 1. These instructions are for the mobile app version of Teams; if you need to install Teams on a desktop device, please visit Microsoft Teams - Download . 2. ITS recommends using the App Store, Safari, or Google Play Store. (See ITS Web Browser Recommendations 20518 Mon, 21 Sep 2026 08:11:54 GMTMon, 21 Sep 2026 08:11:54 GMThttps://grok.lsu.edu/article.aspx?articleid=20703 LSU Internet of Things (IOT) Network contains more information on LSU IOT including how to submit a connection request. To Connect to lsuiot on an iPad: From the home screen, open the Settings app. Tap the Wi-Fi tab and tap on Other... Enter the Name as lsuiot . It is important to 20703 Wed, 16 Sep 2026 14:40:07 GMTWed, 16 Sep 2026 14:40:07 GMThttps://grok.lsu.edu/article.aspx?articleid=8588 THE DIGITAL MILLENNIUM COPYRIGHT ACT OF 1998 U.S. Copyright Office Summary December 1998 INTRODUCTION The Digital Millennium Copyright Act (DMCA) was signed into law by President Clinton on October 28, 1998. The legislation implements two 1996 World Intellectual Property Organizati8588 Tue, 15 Sep 2026 07:16:31 GMTTue, 15 Sep 2026 07:16:31 GMThttps://grok.lsu.edu/article.aspx?articleid=17873 To Upgrade from Windows 7 to Windows 10: 1. Download Windows 10 Enterprise from TigerWare . 2. After the installation finished, burn the .iso file through Rufus. (Click here to learn how to burn a Windows 10 .iso file) 3. Once you finish burning the file, plug your USB device b17873 Fri, 11 Sep 2026 15:13:13 GMTFri, 11 Sep 2026 15:13:13 GMThttps://grok.lsu.edu/article.aspx?articleid=10714 Calibration allows you to properly align the inkjet cartridge nozzles to the paper that you are printing. Without calibration, your print quality declines. Different printers have different on-screen controls for calibration, but you should be able to access them from the printer's Properties dia10714 Fri, 11 Sep 2026 15:10:43 GMTFri, 11 Sep 2026 15:10:43 GMThttps://grok.lsu.edu/article.aspx?articleid=1293412934 Fri, 11 Sep 2026 14:50:30 GMTFri, 11 Sep 2026 14:50:30 GMThttps://grok.lsu.edu/article.aspx?articleid=16264 With the announcement of IT centralization across the A&M campus, one of the benefits to Faculty is a centralized Multimedia Classroom AV support team. This team supports ALL classrooms across campus. Classroom support is offered Monday-Friday from 7:00 AM – 8:00 PM. Conference room suppo16264 Tue, 08 Sep 2026 13:46:04 GMTTue, 08 Sep 2026 13:46:04 GMThttps://grok.lsu.edu/article.aspx?articleid=20420 General Information ArcGIS is most commonly used for those who depend on accurate geographic information in decision making. ArcGIS allows for easy collaboration and the ability to author data, maps, globes, and models on the desktop to serve them out for use on a desktop, browser, o20420 Thu, 03 Sep 2026 16:19:33 GMTThu, 03 Sep 2026 16:19:33 GMThttps://grok.lsu.edu/article.aspx?articleid=20582 ITS provides printing services at the main LSU Library and several other campus locations, allowing students, faculty, and staff to print documents and assignments as needed. Anyone with a valid MyLSU Account ID and a Tiger Card can remotely upload documents to any ITS Print Station on campus20582 Wed, 02 Sep 2026 15:36:50 GMTWed, 02 Sep 2026 15:36:50 GMThttps://grok.lsu.edu/article.aspx?articleid=17813 1. Select the Wi-Fi button at the bottom right hand corner of the screen. 2. Select eduroam in the menu and click Connect . 3. If prompted, enter your full LSU email ( [user]@lsu.edu ) as username, and your myLSU password. Troubleshooting First, try entering your passwor17813 Mon, 31 Aug 2026 14:11:58 GMTMon, 31 Aug 2026 14:11:58 GMThttps://grok.lsu.edu/article.aspx?articleid=20561 General Information Airtable is a hybrid spreadsheet/database tool for computations, organization, and development platforms that fully integrates its computation into complete workflows. It is very versatile and can perform tasks including spreadsheet management, real-time database u20561 Mon, 31 Aug 2026 11:35:21 GMTMon, 31 Aug 2026 11:35:21 GMThttps://grok.lsu.edu/article.aspx?articleid=20718 LSU provides on-campus printing at numerous Print Stations across campus in ITS computer labs and other designated locations. From these Print Stations, faculty, staff, and students are able to print standard-size (8.5 x 11 inches) documents and assignments. For tabloid-size or larger prints, pleas20718 Fri, 28 Aug 2026 16:30:10 GMTFri, 28 Aug 2026 16:30:10 GMThttps://grok.lsu.edu/article.aspx?articleid=586 General Information LSU Information Technology Services and The Division of Strategic Communications provide websites for LSU departments, units, and faculty members. The sites are built, edited, and maintained in OU Campus. If OU Campus does not fulfill all technical needs of a particular unit, e586 Fri, 28 Aug 2026 13:50:36 GMTFri, 28 Aug 2026 13:50:36 GMThttps://grok.lsu.edu/article.aspx?articleid=20095 The following are some basic recommendations from LSU ITS regarding how to secure your home network. Turn On Your Firewall Firewalls can be hardware or software Hardware firewalls plug directly into your modem and can be used to protect multiple computers. These are used more frequently by busi20095 Tue, 25 Aug 2026 07:51:42 GMTTue, 25 Aug 2026 07:51:42 GMThttps://grok.lsu.edu/article.aspx?articleid=19636 Report Phishing E-mails Phishing emails are malicious messages that attempt to trick recipients into providing sensitive information or performing fraudulent tasks. Users can report any suspicious or malicious message to LSU IT Security and Policy (ITSP) for review through the Report options i19636 Tue, 25 Aug 2026 07:51:26 GMTTue, 25 Aug 2026 07:51:26 GMThttps://grok.lsu.edu/article.aspx?articleid=16080 ITS Web Browser Recommendation In today’s highly heterogeneous computing environment, it is important to maintain a level playing field across multiple architectures and operating systems for the best end-user experience. With this in mind, LSU Information Technology Services recommends the fo16080 Mon, 24 Aug 2026 08:40:04 GMTMon, 24 Aug 2026 08:40:04 GMThttps://grok.lsu.edu/article.aspx?articleid=15873 General Information LSU provides on-campus printing at multiple locations across campus. Standard document printing is available through our Print Stations in ITS computer labs and other designated locations. These printers and print job release stations are managed by Information Technology Se15873 Fri, 21 Aug 2026 20:54:02 GMTFri, 21 Aug 2026 20:54:02 GMThttps://grok.lsu.edu/article.aspx?articleid=17396 ** Android Device Variation Notice ** There are many different versions of Android used on mobile devices. This article will present a generic set of instructions for Android-based devices. It should be used as a guide while using your Android device. Screenshots, as well as instructio17396 Fri, 21 Aug 2026 16:36:48 GMTFri, 21 Aug 2026 16:36:48 GMThttps://grok.lsu.edu/article.aspx?articleid=10794 General Information Another point to remember when troubleshooting, is that any user that is already physically connected to the LSU network cannot access the LSU VPN. The point of the LSU VPN is to provide security for off campus connections into the LSU. If you are already on campus, then th10794 Fri, 21 Aug 2026 15:50:17 GMTFri, 21 Aug 2026 15:50:17 GMThttps://grok.lsu.edu/article.aspx?articleid=16973 Please see GROK 14785 for VPN information. 16973 Fri, 21 Aug 2026 15:06:14 GMTFri, 21 Aug 2026 15:06:14 GMThttps://grok.lsu.edu/article.aspx?articleid=17466 Please see GROK 14785 for VPN information. 17466 Fri, 21 Aug 2026 15:03:02 GMTFri, 21 Aug 2026 15:03:02 GMThttps://grok.lsu.edu/article.aspx?articleid=16165 To Connect to the LSU VPN: 1. Go to the AnyConnect home menu. 2. Touch LSU VPN . 3. Log in with your MyLSU ID and password. 4. You are now connected to LSU VPN through Cisco AnyConnect app on your Android device. Troubleshooting VPN The Automatic Installation DID NOT 16165 Fri, 21 Aug 2026 14:55:34 GMTFri, 21 Aug 2026 14:55:34 GMThttps://grok.lsu.edu/article.aspx?articleid=16163 ** Android Device Variation Notice ** There are many different versions of Android used on mobile devices. This article will present a generic set of instructions for Android-based devices. It should be used as a guide while using your Android device. Screenshots, as well as instructio16163 Fri, 21 Aug 2026 13:56:08 GMTFri, 21 Aug 2026 13:56:08 GMThttps://grok.lsu.edu/article.aspx?articleid=14985 Pre-Installation Notes 1. ITS recommends using the App Store or Safari. (See ITS Web Browser Recommendations for more information.) 2. Requires iOS 6.0 or later. Installation Steps 1. Open the App Store on your iOS device. 2. Touch the Search button and type in Cisco Secure C14985 Fri, 21 Aug 2026 13:48:02 GMTFri, 21 Aug 2026 13:48:02 GMThttps://grok.lsu.edu/article.aspx?articleid=16167 To Connect to VPN on an iPhone Device: 1. Open the AnyConnect App . 2. Touch the arrow next to LSU VPN . 3. Log in with your PAWS ID and password. 4. You are now connected to LSU VPN through Cisco AnyConnect app on your iPhone. Troubleshooting VPN The Automatic Instal16167 Fri, 21 Aug 2026 13:44:06 GMTFri, 21 Aug 2026 13:44:06 GMThttps://grok.lsu.edu/article.aspx?articleid=20662 Crosslist & Split allows an instructor to manage their course sections effectively by either combining multiple course sections into a single course shell, separating them into different course shells, or combining and splitting. This tool is designed to streamline the process of course managemen20662 Fri, 21 Aug 2026 12:00:18 GMTFri, 21 Aug 2026 12:00:18 GMThttps://grok.lsu.edu/article.aspx?articleid=14767 Eligibility & Order Procedures Available To: LSU Faculty, Staff & Graduate Students (Upon Request). For more information, visit lsu.edu/hod . Request a Mainframe Account: 1. Open the myLSU Portal (my.lsu.edu) . 2. Click Computing Servic14767 Tue, 18 Aug 2026 14:21:03 GMTTue, 18 Aug 2026 14:21:03 GMThttps://grok.lsu.edu/article.aspx?articleid=20661 The Workday Preferences Block is located in the block drawer in the side menu on the right of the homepage of Moodle. It can also be found at the bottom of the My Courses Page. This block contains several links to settings that can be personalized according to the instructor's preference, each of w20661 Tue, 18 Aug 2026 13:53:35 GMTTue, 18 Aug 2026 13:53:35 GMThttps://grok.lsu.edu/article.aspx?articleid=20716 The Team-teaching tool in the Workday Preference Block allows an instructor to invite other instructors to add one or more of their sections into the requester's existing course shell. This process uses a target course shell rather than creating a brand-new shell, and the selected sections are move20716 Tue, 18 Aug 2026 13:26:44 GMTTue, 18 Aug 2026 13:26:44 GMThttps://grok.lsu.edu/article.aspx?articleid=20174 **PLEASE NOTE: At this time, the Team Teach tool has not been redeveloped to work with Workday. Please contact the FTC if you would like to hear about a possible workaround until this tool is redeveloped. They can be reached at 225-578-3375 (option 2) or ftc@lsu.edu. Team Teach allows 20174 Tue, 18 Aug 2026 13:16:25 GMTTue, 18 Aug 2026 13:16:25 GMThttps://grok.lsu.edu/article.aspx?articleid=17035 General Information University Networking & Infrastructure (UNI) utilizes the Dynamic Host Configuration Protocol (DHCP) to manage the IP addresses across campus. All computers on campus must be registered through our DHCP Network Registration application. After connecting your computer to 17035 Tue, 18 Aug 2026 12:00:40 GMTTue, 18 Aug 2026 12:00:40 GMThttps://grok.lsu.edu/article.aspx?articleid=16519 Please see GROK 15669 for current information. 16519 Mon, 17 Aug 2026 09:32:07 GMTMon, 17 Aug 2026 09:32:07 GMThttps://grok.lsu.edu/article.aspx?articleid=5396 Note: As of 2025, many student functions have moved to Workday. We are working to update the documentation below with current links to information on the Workday Student website. Registrar Information Contact the Registrar's Office Office of the University Registrar 5396 Mon, 17 Aug 2026 09:30:29 GMTMon, 17 Aug 2026 09:30:29 GMThttps://grok.lsu.edu/article.aspx?articleid=14302 Frequently Asked Questions 1. Do I have to submit a letter and plan for every server I’m running? A letter of justification and DR plan is required for every server, or collection of servers, providing a “service” to a department. The services generally fall into the area of e-mail, file ser14302 Tue, 11 Aug 2026 07:38:49 GMTTue, 11 Aug 2026 07:38:49 GMThttps://grok.lsu.edu/article.aspx?articleid=12768 Aliases PKI, SSL, secure web, HTTPS, certs, certificate authority, secure Email, Email encryption, web encryption Description Maintains a Certificate Authority at LSU to support SSL encryption for internal and public hosts of LSU and LSU System universities with whom LSU has a MOU. Eligibi12768 Tue, 04 Aug 2026 07:35:53 GMTTue, 04 Aug 2026 07:35:53 GMT