On-Line Work Order Submission

The University Networking & Infrastructure Department at ITS offers on-line Work Order Submission & Tracking System available to LSU Faculty & Staff.  The purpose of this article is to guide customers through the process.   When to Submit a UNI Online Work Order?

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General Information

Available to:  LSU Students, Faculty, Staff, Visitors who participate in eduroam, and Sponsored Guests.  

Available Wireless Networks that are Broadcasted on the LSU Campus -

  • eduroam:
    • The wireless network that provides secure connectivity to LSU students, faculty, staff, and visitors from eduroam participating institutions.
    • eduroam for LSU users requires a username to be entered in the form of PAWSid@lsu.edu.
    • If you are having problems getting the logon box to display, you may need to Clear the Cached Credentials.
    • eduroam Wireless: LSU Overview
  • lsuguest:
  • lsuwifihelp:
    • Provides information regarding wireless connectivity at LSU. Internet Access IS NOT available on this network.
    • If you are unable to connect or need assistance, please contact the Help Desk at 225.578.3375.
    • Personal assistance is also available at Middleton Library Information Commons Help Desk and Frey Computing Services Center Help Desk.
       
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Article Index


Preface

IPControl 6 is an IP address management solution developed by BTDiamond and implemented by ITS. This application pushes DNS hostname updates and adds DHCP reservations for static addressing needs.

Access to this system is restricted to Technology Support Professionals (TSPs) belonging to the LSU Active Directory admin group specific to each department on campus.

 

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Getting Your MAC Address: LSU Overview

Overview Article

Windows & Mac Computers

Windows 8

Windows 7

Windows Vista

Windows XP

Mac OS X
 

Popular Gaming Systems

Nintendo Wii

Playstation 3

Playstation 2

Xbox 360
 

Video Streaming Systems

Google TV

Apple TV


Wireless: LSU Coverage Map

[Return to Connect to Wireless: LSU Overview]
 

Wireless coverage throughout the LSU campus is extensive.  This can give you a good idea of the buildings and outdoor areas that have wireless capabilities.

screenshot of the Wireless at LSU: Campus Coverage


FITS: Action Item 1.05

FITS: Action Item 1.05

The campus network, and its connections to external networks (both commodity Internet and advanced research networks), must continue to be able to handle large volumes of traffic and be nearly flawless in its reliability and availability. 

The network must continue to increase its bandwidth, versatility and reliability as the University continues to move to the cloud for its services and additional devices which utilize network resources arrive on campus. 

Thus, the University needs to ensure that the network features several, diverse, and redundant connections off campus so that downtime is virtually nonexistent.


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Information Technology Services
200 Frey Computing Center · Baton Rouge, LA 70803
Telephone: 225-578-3700 · Fax: 225-578-3709 · E-mail: helpdesk@lsu.edu

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