On-Line Work Order Submission

The University Networking & Infrastructure Department at ITS offers on-line Work Order Submission & Tracking System available to LSU Faculty & Staff.  The purpose of this article is to guide customers through the process.   When to Submit a UNI Online Work Order?

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General Information

Available to:  LSU Students, Faculty, Staff, Visitors who participate in eduroam, and Sponsored Guests.  

Available Wireless Networks that are broadcasted on the LSU Campus:

  • eduroam:
  • lsuguest:
  • lsuwifihelp:
    • Provides information regarding wireless connectivity at LSU. Internet Access IS NOT available on this network.
    • If you are unable to connect or need assistance, please contact the Help Desk at 225.578.3375.
    • Personal assistance is also available at Middleton Library Information Commons Help Desk and Frey Computing Services Center Help Desk.
       
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Article Index


Preface

IPControl 6 is an IP address management solution developed by BTDiamond and implemented by ITS. This application pushes DNS hostname updates and adds DHCP reservations for static addressing needs.

Access to this system is restricted to Technology Support Professionals (TSPs) belonging to the LSU Active Directory admin group specific to each department on campus.

 

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General Information

On January 1, 2014, ITS discontinued support for the 802.11b Protocol on the LSU wireless network.

Find out if any of your devices will ONLY SUPPORT 802.11b.

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General Information

Sony PlayStation 2, 3, and 4, Nintendo Wii and Wii U, and Microsoft Xbox 360 and One WILL NOT connect to the LSU Wireless Network. They can only connect through an ethernet cable.  

** You MUST connect with an Ethernet Cable on ALL Gaming Systems. **

  • NOTE: As it is required to use an ethernet cable to connect ALL Gaming Systems, the Nintendo 3DS cannot connect to LSU's network due to the lack of an ethernet port. This also applies to all handheld Gaming Systems and/or any that lack an ethernet port.
     

Setup a Game System on the LSU Network (Wired Connection ONLY)

1. Connect the appropriate cables on your Game System to your TV or Monitor.

2. Determine the MAC Address of the Game Console:  

3. Register your Game System on the LSU Domain.

Network Registration Login for NetReg LSU
 

  • Register the game console by manually typing the desired device’s MAC address into the MAC Address field, adding a Description, selecting the Device Type: Other Devices, and clicking the Register button.

Device Registration fieldboxes
 

  • The game console should now be registered, and you should see a success message. Please reboot the game console, and it will then have full access to the LSU Network.

completed device registration on the LSU Network  

 

Referenced from: drp.lsu.edu/login/aup

 


General Information

Cox is the Cable TV provider for LSU's On-Campus Cable Needs. The following article includes more information on the services that Cox provides to LSU Faculty, Staff & Students:

Cox Communications serves LSU with an all digital video delivery system.



Is Action Required?

Yes:  ONLY if you have an On-Campus Cable Television that Requires access to Cable Channels.

Determine if you have an Older television or a Newer television.

  • Older Televisions Require a Set-Top Box (Digital Television Adapter - DTA):
    • Cable Set-Top Box (DTA) is Required.
    • Submit a Request for a Cable Set-Top Box (DTA) through the IT Service Request System (www.newservicerequest.lsu.edu).
    • Once the order is processed, the Set-Top Box (DTA) will be provided to you.
      • Please Note:  The Set-Top Box (DTA) the is provided is programmed to ONLY work on the LSU On-Campus CATV System.
  • Newer Televisions already have a built-in QAM Tuner:
    • No Cable Set-Top Box (DTA) Required.
    • If your television was manufactured in 2006 or later, it already has a built-in in QAM Tuner. 


LSU / Cox Communications Channel Lineup

Channel QAM Channel Channel Name   Channel QAM Channel Channel Name
2 69.1 HSN - Home Shopping - HD   120 92.3 MoviePlex HD
3 63.1 NBC - WVLA - HD   121 62.5 WAFB DT2 - Bounce TV
4 75.1 YurView Louisiana - HD   122 63.5 PBS Kids
5 62.1 ABC - WBRZ - HD   123 63.3 PBS Create
6 65.2 Fox - WGMB - HD   124 62.2 WBRZ DT2 - News
7 62.4 CBS - WAFB - HD   125 62.3 WBRZ DT3 - Weather
8 89.2 QVC - HD   128 64.2 WBXH DT2 - Grit TV
9 75.4 News 9 - WAFB   129 64.3 WBXH DT3 - Escape TV
10 66.1 CW - WBRL - HD   140 75.8 LCN
12 63.2 PBS - WLPB - HD   141 73.1 CSPAN
13 75.2 IND - KZUP   142 73.2 CSPAN 2
14 67.3 The Weather Channel - HD   143 73.3 CSPAN 3
15 75.3 Catholic Life Channel   151 93.4 Game Show Network HD
16 64.1 My Network TV - WBXH - HD   152 82.3 Hallmark Movies & Mysteries
18 102.5 WBRZ - Baton Rouge - ABC News   160 94.2 POP - HD
19 64.6 WBTR - Baton Rouge   195 75.9 Leased Access
21 75.5 GOVT ACC - Baton Rouge   201 100.2 IFC - HD
23 92.1 WGN America   202 100.3 Sundance TV - HD
24 78.4 Disney - HD   227 85.2 We TV HD
25 80.3 FX - HD   229 93.1 Oxygen - HD
26 83.4 Lifetime - HD   251 73.6 Fox Sports 2
27 78.3 USA Network - HD   268 74.8 EWTN
28 80.2 TNT Network - HD   270 74.9 TBN
29 80.4 AMC Network - HD   271 73.4 The Word Network
30 77.2 Nickelodeon - HD   272 74.10 INSP
31 68.2 TBS - HD   274 73.5 Daystar
32 83.3 Freeform - HD   276 74.2 Sonlife Broadcasting Network
33 77.3 Cartoon Network - HD   901 103.1 Music Choice Hit List
34 79.1 CNN - HD   902 103.2 Music Choice MAX
35 68.1 ESPN - HD   903 103.3 Music Choice Dance/EDM
36 67.1 ESPN2 - HD   904 103.4 Music Choice MC Indie
37 67.2 CST - HD   905 103.5 Music Choice - Hip Hop and R&B
38 72.1 Fox Sports New Orleans - HD   906 103.6 Music Choice - Rap
39 85.3 A&E - HD   907 103.7 Music Choice - Hip-Hop Classics
40 80.1 MTV - HD   908 103.8 Music Choice - Throwback Jamz
41 84.2 SPIKE - HD   909 103.9 Music Choice - R&B Classics
42 79.3 FOX News - HD   910 103.10 Music Choice - R&B Soul
43 77.4 VH1 - HD   911 103.11 Music Choice - Gospel
44 85.4 CNBC - HD   912 103.12 Music Choice - Reggae
45 92.2 Headline News - HD   913 103.13 Music Choice - Rock
46 83.1 Discovery - HD   914 103.14 Music Choice - Metal
47 92.4 History - HD   915 103.15 Music Choice - Alternative
48 82.1 The Learning Channel - HD   916 103.16 Music Choice - Adult Alternative
50 82.4 BRAVO - HD   917 103.17 Music Choice - Rock Hits
51 94.3 truTV - HD   918 103.18 Music Choice - Classic Rock
52 84.1 Animal Planet - HD   919 103.19 Music Choice - Soft Rock
53 78.1 Food Network - HD   920 103.20 Music Choice - Love Songs
54 90.1 HGTV - HD   921 103.21 Music Choice - Pop Hits
55 90.4 Travel Channel - HD   922 103.22 Music Choice - Party Favorites
56 77.1 CMT - HD   923 103.23 Music Choice - Teen Beats
57 94.4 E! Entertainment - HD   924 103.24 Music Choice - Kidz Only
58 79.2 BET - HD   925 103.25 Music Choice - Toddler Tunes
59 78.2 Syfy - HD   926 103.26 Music Choice - Y2K
60 90.2 Comedy Channel - HD   927 103.27 Music Choice - 90's
62 82.2 Hallmark - HD   928 103.28 Music Choice - 80's
63 84.3 TV Land - HD   929 103.29 Music Choice - 70's
64 89.3 MSNBC - HD   930 103.30 Music Choice - Solid Gold Oldies
70 71.3 ION - HD   931 103.31 Music Choice - Pop & Country
78 87.1 Golf Channel - HD   932 103.32 Music Choice - Today's Country
79 72.3 Fox Sports New Orleans Plus - HD   933 103.33 Music Choice - Country Hits
80 81.3 Fox Business Channel - HD   934 103.34 Music Choice - Classic Country
81 90.3 FXX - HD   935 103.35 Music Choice - Christian
82 71.1 SEC Network - HD   936 103.36 Music Choice - Pop Latino
83 71.2 SEC Network 2 - HD   937 103.37 Music Choice - Musica Urbana
88 74.3 Jewelry TV   938 103.38 Music Choice - Mexicana
96 74.4 Local Religious   939 103.39 Music Choice - Tropicales
99 69.2 UNIV   940 103.40 Music Choice - Romances
103 83.2 Investigation Discovery HD   941 103.41 Music Choice - Sounds of The Seasons
105 72.2 NBC Sports Network   942 103.42 Music Choice - Stage & Screen
106 87.2 Fox Sports 1 - HD   943 103.43 Music Choice - Soundscapes
107 94.1 Nick Jr. HD   944 103.44 Music Choice - Smooth Jazz
108 84.4 National Geographic - HD   945 103.45 Music Choice - Jazz
109 93.3 Galavision - HD   946 103.46 Music Choice - Blues
110 93.2 Unimas - HD   947 103.47 Music Choice - Singers & Swing
113 65.1 KPBN - Pelican Broadcasting HD   948 103.48 Music Choice - Easy Listening
114 103.51 QVC Plus   949 103.49 Music Choice - Classical Masterpieces
115 74.5 EVINE   950 103.50 Music Choice - Light Classical
117 66.2 WLFT - MeTV   1768 87.3 NBC Universal HD
118 74.6 GEMS TV   1769 81.2 Velocity - HD
119 85.1 OWN - HD   1770 81.1 MTV Live - HD

Channel lineup as of 5/8/17. All channels subject to change. Other restrictions may apply. 

 

 

Referenced from: cox.com

 

Getting Your MAC Address: LSU Overview

Windows & Mac Computers

Windows 10

Windows 8

Windows 7

Mac OS X
 

Popular Gaming Systems

Nintendo Wii

PlayStation 4

Playstation 3

Playstation 2

Xbox 360

Xbox One
 

Video Streaming Systems

Google TV

Apple TV

ROKU Player
 

Related Links


Wireless: LSU Coverage Map

Wireless coverage throughout the LSU campus is extensive.  This image can give you a good idea of the buildings and outdoor areas that have wireless capabilities.

Wireless LSU map 2017


FITS: Action Item 1.05

 

FITS: Action Item 1.05

The campus network, and its connections to external networks (both commodity Internet and advanced research networks), must continue to be able to handle large volumes of traffic and be nearly flawless in its reliability and availability. 

The network must continue to increase its bandwidth, versatility and reliability as the University continues to move to the cloud for its services and additional devices which utilize network resources arrive on campus. 

Thus, the University needs to ensure that the network features several, diverse, and redundant connections off campus so that downtime is virtually nonexistent.