Modular Messaging: Voicemail Setup Instructions


General Information

If you have not already done so, please first submit a Work Order request at http://newservicerequest.lsu.edu to order voicemail services for your extension. 

The FIRST TIME that you access your LSU Voice Mail mailbox.  ** Omission of ANY OF THESE STEPS will prevent your mailbox from working properly. Please read thoroughly. **

How To Access LSU Voice Mail

From Your On-Campus Phone:

1. Dial 8-5600 on your office or on-campus telephone.

2. You will hear your First Name & Last Name.

3. Enter your Password for LSU Voice Mail & Press #.  

**NOTE:  If you have not yet created a Password for LSU Voice Mail, the default password is "1".  To Create a Permanent Password:

  • Press "1" & then Press "#".
  • Select to "Create a Permanent Password".  
  • Must have a Minimum of 3-digits & Cannot begin with the number “0”.
  • Record your Spoken Name when prompted.

4. Continue to section B below.
 

From An Off-Campus Phone:

1. Dial 578-5600 on your off-campus telephone.

2. You will hear “Welcome to Avaya Messaging…”

3. Press “#” & Enter your 5-digit extension.  (Example: If your campus phone number is 578-1234; then your 5-Digit Extension is 8-1234.)

4. At the prompt for you to enter your password, enter the default password of "1" followed by the # sign. You will then be prompted to create a permanent password that is a minimum of 3 digits and cannot begin with “0”.

5. Once your password is set, the system will prompt you to record your spoken name.

6. Continue to section B below.

NOTE: If you are calling from a campus extension that already has a voicemail box active, you will need to enter *# (star, pound) to enter a different extension.
 

B. Next you will need to record your personal greeting:

  1. From the main menu, press 3 to Administer Personal Greetings.
  2. Press 1 to record your greeting. Follow the system prompts to accept or change your greeting.
  3. After recording your greeting, press 0 to play it back.
  4. If you approve, press #, to re-record press 1.
     

C. Once you have recorded your greeting, call ITS Customer Service at 8-4015 or 578-4015 if off-campus to have us activate your mailbox. Your voice mailbox will not answer your calls until you have called ITS Customer Service.

NOTE: Please call 578-4015 if you need additional assistance

 

Referenced from: Avaya.com
 

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