VPN at LSU: Installing AnyConnect Client (Windows)

Pre-Installation Notes

1. ITS recommends using Firefox or Safari. (See ITS Web Browser Recommendations for more information.)

2. Review System Requirements.

Installation Steps

1. Copy & paste into a browser: https://client.vpn.lsu.edu. (*This will only work off-campus*)

2. Enter your MyLSU ID & password, and click Login.

 VPN Login screen


(If prompted, click Yes to continue.)

User Account Control alert window


  3. To install manually, click your Desktop Link provided.

Manually Install screen

4. Click Next.

Cisco Any Connect Secure mobility client setup window

5. Select I accept the terms in the License Agreement.

6. Click Next.

Cisco Terms and license agreement

7. Click Install.

Ready to install window

8. Click Finish when the installation is complete.

 Finish page of the client setup


9. Cisco AnyConnect is installed on your computer. The installation will let you know when it is done and you can verify that the VPN client is connected by looking in the taskbar for the AnyConnect icon or on the Start Bar.

10. Type client.vpn.lsu.edu, if necessary. (or select it from the drop-down box)

11. Click Connect.

client connect page with Connect button highlighted

12. After you connect using VPN, then you must use Remote Desktop to connect to your office computer. See the Connecting To Another Computer Overview for more information.

NOTE:  Once you have downloaded the client to your machine, there is no longer a need to use a web browser to VPN into campus. To connect to the VPN, click the Connect Button.

Troubleshooting VPN

The Automatic Installation did not work.

1. Try another Web Browser first. ITS Recommends using Firefox or Safari. See ITS Web Browser Recommendations for more information.

It is still not working.

1. Manually install the client by dragging the AnyConnect Secure Mobility Client to the Apps folder.

2. Manually connect to the VPN. View detailed instructions on connecting.

3. If you can't get it to work, Collect the AnyConnect Error Logs and send these Logs to the ITS Service Desk.

Referenced from: Cisco.com

11/9/2023 1:48:18 PM