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Entourage is not recommended to be used with the new LSUMail system. Please choose from the following recommended clients: LSUMail: Set Up Microsoft Outlook 2011 (Mac) OR LSUMail: Set Up Mac...
Article Id: 16115

Due to Microsoft’s updated cloud storage model, LSU is optimizing the use of Microsoft 365 (M365) services to remain within Microsoft’s new storage allocation limits and preserve capacity for our academic, research, and administrative needs. The new policy creates an Archive Mailbox where historical email data can be freely stored to open up space in the primary mailbox.
Article Id: 20570

As a proactive measure to fighting new virus outbreaks, LSU blocks e-mail containing attachment types that are commonly used to propagate Internet viruses and worms. None of these attachment types are allowed into our e-mail systems from the Internet, and most of these attachment types are not permitted to be sent within the LSU e-mail systems as well. Anyone attempting to send a message...
Article Id: 5619

Advanced Search for a Contact To do an advanced search for a contact in LSUMail while logged in on a web browser: 1. Logon to mail.lsu.edu . 2. Open a new Email and click on To . 3. In the search bar, type in any part of a person's name. Next click on the magnifying glass and a list of people that match your search will appear. 4....
Article Id: 16509

Report Phishing E-mails Phishing emails are malicious messages that attempt to trick recipients into providing sensitive information or performing fraudulent tasks. Users can report any suspicious or malicious message to LSU IT Security and Policy (ITSP) for review through the Report options in Outlook. Phishing emails may Request information like passwords or personally identifiable...
Article Id: 19636

General Information In LSUMail, you can change settings to ensure that messages from certain individuals are NOT sent to your Spam folder. This is also known as creating a whitelist. These steps can also be used to ensure that messages with certain subjects and other characteristics are not sent to the Spam folder. To Bypass Spam Filter: 1. Open LSUMail and click the ...
Article Id: 17439

Faculty and Staff members leaving the university can follow these steps to transfer their email messages to a .pst file which can then be imported into most email clients. NOTE : You cannot create a .pst file in the Outlook Web App (OWA) or mail.lsu.edu. You must download Outlook and create the file using the information below. To download and install Outlook if you have not...
Article Id: 17683

What is Microsoft Clutter? LSUMail users may receive e-mail notifications about the Clutter application. This is a legitimate service provided by Microsoft Office 365 to assist users in keeping their mailboxes clean. Microsoft will automatically enable Clutter for all LSUMail users starting June 2015, but it can be disabled at any time. Subject Lines include: "Let's clean...
Article Id: 17723

The display name information is updated automatically based on information provided to the university; if a user requests a name change (for example, if they get married or divorced and request the name change through Human Resources), this information will also change in LSUMail. If you prefer an alternative name or nick name to display in LSUMail, you can manually update the Display Name in...
Article Id: 17046

To Set up a Signature in Outlook 2016 Using a Mac: 1. In Outlook 2016. 2. Click Outlook on the top menu then Preferences. 3. This screen will appear. Click Signatures under the E-mail section to create a signature. 4. After you click Signatures, this screen will appear showing your current signatures. The + and - signs at...
Article Id: 18091

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