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General Information LSU provides its faculty, staff, and students with an LSU E-mail account. It is powered by the Microsoft Office 365 cloud service and the web interface has been customized for LSU. Your e-mail address will be: [Your myLSU ID] @lsu.edu. The e-mail can be accessed using Outlook Web Access (OWA), Outlook desktop application, and other methods. The account also...
Article Id: 19913


Using GlobalProtect VPN Client For Mac 1. Click on the GlobalProtect icon on the upper right of the screen next to the clock: 2. If prompted for a portal address, type in gp.vpn.lsu.edu then click the Connect button: Note: Ag Center users should use agcenter.vpn.lsu.edu as the portal address 3. In the GlobalProtect Login pop-up...
Article Id: 20407

Occasionally, there may be issues encountered when sending out bulk surveys through Qualtrics. It is possible to troubleshoot individual unsent or bounced emails when distributing a Qualtrics survey in bulk through the Distributions tab. To Troubleshoot Undelivered Bulk Emails in Qualtrics: Navigate to http://lsu.qualtrics.com and login with your LSU ID and password. ...
Article Id: 20503


Article Index Preface Eligibility & Order Procedures Getting Started Searching More...
Article Id: 16008

VPN at LSU: How to Connect? (Linux) We cannot guarantee that this guide will work with every version of Linux since there are so many different distributions. Our guide assumes you have a general understanding of the Linux OS and its command line. If you have troubles, please contact your departments TSP, the ITS Service desk, or Google. 1. Open a web browser. 2. Navigate to ...
Article Id: 17466

The steps below will explain how one can edit any given Grok article. If you would like to change or edit your own documentation but do not see the "Edit Article Content" button (seen below in step 4), you may need to be added as an editor. If you'd like to be added as an editor to a given article or set of articles please email itservice@lsu.edu with the subject "Requesting Grok editor...
Article Id: 16387

Frequently Asked Questions 1. Do I have to submit a letter and plan for every server I’m running? A letter of justification and DR plan is required for every server, or collection of servers, providing a “service” to a department. The services generally fall into the area of e-mail, file server, or Web/application server. 2. My department is a separate...
Article Id: 14302

(Revised March 26, 2010) The following are recommended elements of an IT Disaster Recovery Plan. 1. A plan revision and approval page as a cover sheet, containing date of most recent plan review and revision, name(s) of reviewer(s), date of most recent plan test, and approval of plan as indicated by signature of department head. 2. Identify vital servers or services (e.g., file...
Article Id: 14397

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