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The steps below will explain how one can edit any given Grok article. If you would like to change or edit your own documentation but do not see the "Edit Article Content" button (seen below in step 4), you may need to be added as an editor. If you'd like to be added as an editor to a given article or set of articles please email itservice@lsu.edu with the subject "Requesting Grok editor...
Article Id: 16387

General Information Training and Development within an organization is essential in order to succeed. LSU Students, Faculty, and Staff can find training opportunities through the following Departments on campus, including but not limited to: Information Technology Services Office of Human Resource Management Residential Life E. J. Ourso College of...
Article Id: 16831

General Information LSU currently has 5 computer classrooms on its Baton Rouge campus. Computer classrooms are classrooms that are equipped with computers at all of the student and professor desks. These classrooms are also equipped with data projectors for professors usage. 219 CLASSROOMS-- These classrooms are funded by the LSU Student Technology Fee. Student...
Article Id: 16910

LSU Online Accessibility 2019-2020 LSU’s entire digital presence must be accessible (ADA-compliant) by August 2019. This includes classroom materials posted online, emails, websites, videos, and other online technologies, such as Moodle. The Office for Civil Rights (OCR) notified LSU that its online presence was not in compliance with federal accessibility laws, and set an August...
Article Id: 19799

Occasionally, there may be issues encountered when sending out bulk surveys through Qualtrics. It is possible to troubleshoot individual unsent or bounced emails when distributing a Qualtrics survey in bulk through the Distributions tab. To Troubleshoot Undelivered Bulk Emails in Qualtrics: Navigate to http://lsu.qualtrics.com and login with your LSU ID and password. ...
Article Id: 20503


General Information LSU provides its faculty, staff, and students with an LSU E-mail account. It is powered by the Microsoft Office 365 cloud service and the web interface has been customized for LSU. Your e-mail address will be: [Your myLSU ID] @lsu.edu. The e-mail can be accessed using Outlook Web Access (OWA), Outlook desktop application, and other methods. The account also...
Article Id: 19913

This article will explain how to pull analytics for GROK & Tigerware. These include both site statistics and GROK student metrics. Student Worker Metrics You can pull metrics for student workers via two ways: Article edit statistics: https://grok.lsu.edu/edit/ViewEditorStats.aspx The Article statistics are embedded in the site and not configurable. For info or...
Article Id: 20300

Using GlobalProtect VPN Client For Mac 1. Click on the GlobalProtect icon on the upper right of the screen next to the clock: 2. If prompted for a portal address, type in gp.vpn.lsu.edu then click the Connect button: Note: Ag Center users should use agcenter.vpn.lsu.edu as the portal address 3. In the GlobalProtect Login pop-up...
Article Id: 20407


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