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General Information Welcome to LSU Network Registration! In order for a Computer to be used on the Louisiana State University Network, it must first be registered with the device registration portal (DRP). This registration must be renewed every year for most new equipment. If you've come to this page it's typically because your computer has not previously been registered or has...
Article Id: 6952


The steps below will explain how one can edit any given Grok article. If you would like to change or edit your own documentation but do not see the "Edit Article Content" button (seen below in step 4), you may need to be added as an editor. If you'd like to be added as an editor to a given article or set of articles please email itservice@lsu.edu with the subject "Requesting Grok editor...
Article Id: 16387

General Information Training and Development within an organization is essential in order to succeed. LSU Students, Faculty, and Staff can find training opportunities through the following Departments on campus, including but not limited to: Information Technology Services Office of Human Resource Management Residential Life E. J. Ourso College of...
Article Id: 16831

This article will explain how to pull analytics for GROK & Tigerware. These include both site statistics and GROK student metrics. Student Worker Metrics You can pull metrics for student workers via two ways: Article edit statistics: https://grok.lsu.edu/edit/ViewEditorStats.aspx The Article statistics are embedded in the site and not configurable. For info or...
Article Id: 20300

Using GlobalProtect VPN Client For Mac 1. Click on the GlobalProtect icon on the upper right of the screen next to the clock: 2. If prompted for a portal address, type in gp.vpn.lsu.edu then click the Connect button: Note: Ag Center users should use agcenter.vpn.lsu.edu as the portal address 3. In the GlobalProtect Login pop-up...
Article Id: 20407


Occasionally, there may be issues encountered when sending out bulk surveys through Qualtrics. It is possible to troubleshoot individual unsent or bounced emails when distributing a Qualtrics survey in bulk through the Distributions tab. To Troubleshoot Undelivered Bulk Emails in Qualtrics: Navigate to http://lsu.qualtrics.com and login with your LSU ID and password. ...
Article Id: 20503


Frequently Asked Questions 1. Do I have to submit a letter and plan for every server I’m running? A letter of justification and DR plan is required for every server, or collection of servers, providing a “service” to a department. The services generally fall into the area of e-mail, file server, or Web/application server. 2. My department is a separate...
Article Id: 14302

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