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Known Issue Mac computers will occasionally experience difficulties connecting to wireless networks using 802.1X security. Here are four possible solutions for resolving problems connecting a Mac computer to the eduroam wireless network. Important Note: If the first solution does not correct the problem, move to the next solution and so on. Each one is more in-depth than the last....
Article Id: 14886

Determine if you are on the LSU Domain - Mac OS X Mountain Lion (10.8) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon, which is located under Internet & Wireless. 4. Click Advanced in the Network dialog box. 5. Under the WINS tab you...
Article Id: 17585

Determine if you are on the LSU Domain - Mac OS X Mavericks (10.9) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon. 4. Click Advanced in the Network dialog box. 5. Under the WINS tab you should see a field entitled Workgroup. If this says LSU ...
Article Id: 17586

Getting Your MAC Address: Roku Digital Video Player Option 1: 1. Locate the set of six 2-digit pairs separated by colons , (e.g. 00:0D:0A:1H:3G:5C) on the back of your player. One set is for the Ethernet connector and for the other for the wireless connector. Option 2: 1. On the Roku Home screen, select Settings | Player Info. The addresses will be listed...
Article Id: 18053

Install Remote Desktop Connection Client 1. Download Microsoft Remote Desktop Client 2.1.1 . 2. The Installer will open. Click Continue at the bottom right corner of the window. 3. Read the license agreement, then click Continue again at the bottom right corner of the window. 4. Agree to the license by clicking Agree in the bottom right corner of...
Article Id: 14866

How to Forget a Network (Mac OS X): 1. Open System Preferences. 2. Select Network within System Preferences. 3. Choose Wi-Fi (Option on the left) 4. Select Advanced... (Located near the bottom right) 5. Select the Wi-Fi Network to remove. 6. Select [ - ] beneath Preferred Networks Box to remove network.
Article Id: 17526

To Connect to the VPN Using the AnyConnect Client on a Mac: 1. After you Install AnyConnect , open the Cisco AnyConnect Client. Do this by double-clicking on the AnyConnect icon , located on the top, right-hand of your screen. Alternatively, the Cisco AnyConnect Client can be opened by searching for it in the spotlight search and clicking on the AnyConnect icon. 2.
Article Id: 16159

To Disconnect from VPN on a Mac OS X Operating System: 1. Click on the AnyConnect icon, located on the top-right of your screen. 2. Click Disconnect . Troubleshooting VPN The Automatic Installation DID NOT work... 1. Try another Web Browser. ITS Recommends using Firefox or Safari. 2. See ITS Web Browser Recommendation for more...
Article Id: 16160

Pre-Installation Notes 1. When selecting a web browser, Firefox & Safari are recommended. There are known issues with installing the client via Chrome. See ITS Web Browser Recommendation for more browser information. 2. Review the Minimum System Requirements to ensure the installation can properly complete. Installation Instructions 1. Open a ...
Article Id: 16156

To Join the LSU Domain on Mac OS X: 1. Select the Apple icon on the top left of the screen. 2. Select System Preferences . 3. Select Users and Groups . 4. Click Login Options and then click Join . To allow changes, click the Lock at the bottom left corner and enter the admin password. 5. Click Open Directory Utility .
Article Id: 17666

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