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(Revised March 26, 2010) The following are recommended elements of an IT Disaster Recovery Plan. 1. A plan revision and approval page as a cover sheet, containing date of most recent plan review and revision, name(s) of reviewer(s), date of most recent plan test, and approval of plan as indicated by signature of department head. 2. Identify vital servers or services (e.g., file...
Article Id: 14397

The steps below will explain how one can edit any given Grok article. If you would like to change or edit your own documentation but do not see the "Edit Article Content" button (seen below in step 4), you may need to be added as an editor. If you'd like to be added as an editor to a given article or set of articles please email itservice@lsu.edu with the subject "Requesting Grok editor...
Article Id: 16387

General Information Training and Development within an organization is essential in order to succeed. LSU Students, Faculty, and Staff can find training opportunities through the following Departments on campus, including but not limited to: Information Technology Services Office of Human Resource Management Residential Life E. J. Ourso College of...
Article Id: 16831

Using GlobalProtect VPN Client For Mac 1. Click on the GlobalProtect icon on the upper right of the screen next to the clock: 2. If prompted for a portal address, type in gp.vpn.lsu.edu then click the Connect button: Note: Ag Center users should use agcenter.vpn.lsu.edu as the portal address 3. In the GlobalProtect Login pop-up...
Article Id: 20407



Occasionally, there may be issues encountered when sending out bulk surveys through Qualtrics. It is possible to troubleshoot individual unsent or bounced emails when distributing a Qualtrics survey in bulk through the Distributions tab. To Troubleshoot Undelivered Bulk Emails in Qualtrics: Navigate to http://lsu.qualtrics.com and login with your LSU ID and password. ...
Article Id: 20503


Printing Quotation Request Tips Printing is a highly detailed process in which every component impacts the end result, as well as the cost. Therefore, it is critical to provide vendors with specifications that are as accurate and complete as possible. This guide outlines the information that should be included in any printing quotation request, regardless of the size or scope of the...
Article Id: 15126

Article Id: 19655

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