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Frequently Asked Questions 1. Do I have to submit a letter and plan for every server I’m running? A letter of justification and DR plan is required for every server, or collection of servers, providing a “service” to a department. The services generally fall into the area of e-mail, file server, or Web/application server. 2. My department is a separate...
Article Id: 14302

(Revised March 26, 2010) The following are recommended elements of an IT Disaster Recovery Plan. 1. A plan revision and approval page as a cover sheet, containing date of most recent plan review and revision, name(s) of reviewer(s), date of most recent plan test, and approval of plan as indicated by signature of department head. 2. Identify vital servers or services (e.g., file...
Article Id: 14397

Getting Started This article explains the steps for setting up LSUMail on Microsoft Outlook. LSUMail is a hosted service provided by Microsoft Online Services. NOTE : These instructions and images are from a Windows 10 computer. Password Information for LSUMail: Reset your LSUMail Password with the myLSU Portal . NOTE : After changing...
Article Id: 18151

The steps below will explain how one can edit any given Grok article. If you would like to change or edit your own documentation but do not see the "Edit Article Content" button (seen below in step 4), you may need to be added as an editor. If you'd like to be added as an editor to a given article or set of articles please email itservice@lsu.edu with the subject "Requesting Grok editor...
Article Id: 16387


Using GlobalProtect VPN Client For Mac 1. Click on the GlobalProtect icon on the upper right of the screen next to the clock: 2. If prompted for a portal address, type in gp.vpn.lsu.edu then click the Connect button: Note: Ag Center users should use agcenter.vpn.lsu.edu as the portal address 3. In the GlobalProtect Login pop-up...
Article Id: 20407

This article will explain how to pull analytics for GROK & Tigerware. These include both site statistics and GROK student metrics. Student Worker Metrics You can pull metrics for student workers via two ways: Article edit statistics: https://grok.lsu.edu/edit/ViewEditorStats.aspx The Article statistics are embedded in the site and not configurable. For info or...
Article Id: 20300

Article Id: 19655

Printing Quotation Request Tips Printing is a highly detailed process in which every component impacts the end result, as well as the cost. Therefore, it is critical to provide vendors with specifications that are as accurate and complete as possible. This guide outlines the information that should be included in any printing quotation request, regardless of the size or scope of the...
Article Id: 15126

Contacts for Video Conferences: Learning Center - Rapides Parish Distance Learning 1410 Neel Kearby Blvd. Alexandria, LA 71303 http://www.thelcrp.net/ Karen Goree kgoree@lsua.edu (318) 484-2184 x122 Louisiana Board of Regents Information and Learning Technology 1201 North Third St., Ste. 6-200 Baton Rouge, LA 70802 www.regents.la.us Video Staff...
Article Id: 12873

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