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Most Common Problems 1. Computer Date & Time : If your computer has the wrong date and time it won't be able to connect to eduroam. 2. Password Change : Make sure your password change has taken effect by logging to a lab computer.
Article Id: 5415
Category: Troubleshoot Wireless Connectivity

Wireless: Remove Cached Credentials (Windows 7) 1. Open the control panel by searching it in the Cortana search box.
Article Id: 18156
Category: Troubleshoot Wireless Connectivity

Problem: The Windows Client Cannot Connect to eduroam On certain Windows computers, the AddTrust Root CA Certificate was not included in the certificate store of the original installation media. Without this root certificate, Windows client cannot connect to eduroam because it could not...
Article Id: 16992
Category: Troubleshoot Wireless Connectivity

General Information On May 17th 2014, ITS officially RETIRED the secure wireless network " lsusecure ", making " eduroam " the ONLY secure wireless option at LSU. For many years, ITS has made eduroam available to make...
Article Id: 17388
Category: Wireless Features & Information

General Information On January 1, 2014, ITS discontinued support for the 802.11b Protocol on the LSU wireless network. Find out if any of your devices will ONLY SUPPORT 802.11b.
Article Id: 17137
Category: Wireless Features & Information

5 GHz Network Band Capability Check on a Mac 1. Click the Apple icon located in the top-left portion of the screen and select About this Mac .
Article Id: 17340
Category: Wireless Features & Information

Do you Want a Faster and More Reliable LSU Wi-Fi Experience? It’s Easy if You Geaux Dual...
Article Id: 17347
Category: Wireless Features & Information

General Information The LSU wireless network is available to all LSU students, faculty, and staff. It provides all the conveniences of a regular wired connection without the need for cables. As a shared resource, wireless networking is intended primarily to supplement the campus wired infrastructure, not to replace it. ITS is committed to providing...
Article Id: 1587
Category: Wireless Features & Information

Availability of High Density Wireless at LSU This message is intended to educate you, the Technical Service Professionals at LSU, on wireless and the challenges ITS faces with high density deployments. Should your department begin to consider moving towards requiring laptops or tablets for its curriculum, ITS-UNI should be contacted to survey the...
Article Id: 17241
Category: Wireless Features & Information

General Information Often, due to (vendor-supplied) power-saving programs or accident, the wireless ‘radio’ can be disabled and it may be difficult to re-enable by using the Windows Wireless Configuration menus. The Function Key “Fn” when held with a Function key ‘F2’ for...
Article Id: 1573
Category: Wireless Features & Information