Enter a UNI Work Order
1. Go to the following site: http://newservicerequest.lsu.edu.
A UNI Work Order
For Installs, Removals, Changes & Moves
For the Following:
|A UNI Work Order
IS NOT NEEDED
For the Following:
Poor Cellular Reception
Change your Voicemail Password
(Cell Phone & Landline)
Change the # of Rings Before Voicemail Picks Up
Repairs to Existing Services
Call the Help Desk @ 578-3375 OR E-mail @ firstname.lastname@example.org OR
Enter the Request @ itservice.lsu.edu
*Many of these requests may have fees or require a budget code to process.
Work Order Types
MIXED -Data & Voice: Request voice and data services simultaneously.
NICEL -Cellular Communications: Request cellular phones and monthly plans. This includes wireless devices.
NIDI -Data: Request activation and de-activation of data network jacks. This type is to be used if wiring exists.
NIMSI -Messaging & Server Infrastructure: Request standard services from the UNI Server Infrastructure Group.
NIMSI Hosting -Messaging & Server Infrastructure: Request enhanced services from UNI Messaging & server Infrastructure Group such as virtual machine hosting and TSSA contracts for device location in the Frey Data Center.
NINF -Network Facilities: Request services from Network Facilities. Fiber circuits, fiber cable, telephone cable and any other "outside plant" cable needs.
NINM -Network Maintenance: Request device configuration changes, firewall changes, bandwidth management changes, etc.
NIPG -Pagers: Request pager services.
NISE -Software Engineering: Request software engineering services for systems such as IPAD, DHCP, DNS, Network Monitoring System (NMS), and network graphing capabilities for your department.
NITV -Cable Television: Request cable television services.
NIVC -Voice: Request telephony services including teleconferencing, phone line adds, moves and changes where wiring exists, and voice mail (Modular Messaging).