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Pre-Installation Notes 1. When selecting a web browser, Firefox & Safari are recommended. This is because there are known issues when installing the VMware Client using the web browser Chrome. See ITS Web Browser Recommendation for more web browser information. 2. If you have not already done so, connect to the LSU VPN if you are off-campus, or check...
Article Id: 16073


Summary: This article shows you the step-by-step process of how to send a print job from your Windows laptop to one of the LSU Public Access computer lab print servers via LSU's Wireless Network. Anyone with a valid PAWS ID and a Tiger Card can print documents remotely to any of the LSU Public Access computer lab...
Article Id: 234

Programs & Services Administered by ITS Some of the programs and services funded by the Student Technology Fee are administered by Information Technology Services (ITS). During the 2007-2008 academic year, the Tech Fee Oversight Committee allocated to ITS $2.7 million, or approximately 68 percent of total Tech Fee budget, to administer programs and services to meet the two primary...
Article Id: 6057

General Information Tivoli Storage Manager (TSM) provides automated backup of client systems' data to a central storage server. It offers automated data protection that can help reduce the risks associated with data loss. Backups occur overnight during various time slots over the LSU campus network. TSM enables users to protect their organization’s data from failures and other...
Article Id: 6881

General Information LSU Faculty and Staff with budgetary authority may submit a request for an estimate by filling out and submitting an ITS Work Order. ‘Electronics only’ estimates can usually be provided within 7 workdays; telecommunications cabling projects, depending on their complexity, can take 7 to 21 workdays. It is the policy of the University Networking &...
Article Id: 11527

Performs Security Reviews of departments on campus to assess the level of physical and network security of the department. In addition, provides solutions to the departments to rectify any issues that pose a security risk. Service Name Security Audit Service Type Service Internal/External/Both Both Aliases Security audit, review, evaluation ...
Article Id: 12126

General Information The LSU ITS Computer Labs ( Public Access Labs ) are committed to providing the LSU Community with access to current and readily available computers, printers, and scanners. There are two labs in two different locations On-Campus. These labs run over 350 Windows & Mac Computers. All computers have Internet access, Email capabilities, and a variety of...
Article Id: 15877

Preface University Networking & Infrastructure (UNI) offers a service to provide IP reconciliation reports of reclaimable or mismatched IP addresses from the BlueCat Address Manager (BAM). Technology Service Professionals will have the ability to request reports so that they may be able to better manage and clean up IP address space on campus. Eligibility & Order...
Article Id: 19670

General Information Facilities (including buildings) may have one or more of the following identifiers: Facility Number, Map Number or Old Building Number, Acronym, Long Name & Short Name. Other identifiers such as state id, license id, etc. are normally not used. Facility Number A number maintained on LSU enterprise database for facilities to maintain a unique record....
Article Id: 11115

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