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All LSU A&M faculty and staff can request a new project using LSU’s software New Project Request process. This process will require the requestor to only complete one web-based form available from the ITS Customer Self-Service Portal that will cover the information needed for Data Steward, Security and IT review and approvals. The customer will be aided by an ITS PMO Account Representative...
Article Id: 20461

Campus Directory Services Telephone operator service for any individual needing general campus information and campus telephone numbers. Service Name Campus Directory Services. Aliases Directory, Campus Information, Operator. Description Automated telephone menu service for any individual needing general campus information and LSU telephone numbers. ...
Article Id: 11956

There are different options to set up a printer, depending on whether you live in a Residential Hall, or just on campus. How to Setup a Network Printer on Campus 1. If the port for the printer has not been activated yet New Service Request . This will require a Budget Code; however, the Service is Free. Detailed instructions on how to put in a new service request.
Article Id: 15509

LSU is implementing Conditional Access for Office 365. This change will impact Office365 users accessing their email from clients that do not support Modern Authentication . Office 2010 and 2013 do not support modern authentication. Please see below for information on updating your email client to avoid disruption of services. If you use Office 2010 or 2013 , or you have Office ...
Article Id: 17761

Launch VLab and Open a Virtual Desktop Follow these steps to start a VLab session on a Windows computer. This can only be done after installing the Installing the VMware Client for Windows . NOTE: If you are having issues or errors logging onto a Desktop, such as "A user has requested a type of logon that has not been granted", please see here: Step 6 1. Select...
Article Id: 16078

The ITS Customer Self-Service Portal provides a single access point for the LSU community to request a service or report an issue and can be accessed at itservice.lsu.edu. The list of services within the Self-Service Portal, also known as the Service Catalog, are visible to the public. However, to request a service or report an issue you must first sign in to the portal. To Request a...
Article Id: 20386

Faculty/Staff Technology Moodle - New SNAP Theme See a list of all SNAP articles . These will help with most Moodle SNAP issues. Faculty 360 See the Faculty 360: LSU Overview .
Article Id: 19953

Enter a UNI Work Order 1. Go to the following site: https://pcr360.lsu.edu/cc . A UNI Work Order IS NEEDED For Installs , Removals , Changes & Moves & For the Following: A UNI Work Order IS NOT NEEDED For the Following: Cellular Devices ...
Article Id: 16278

General Overview This article explains how to set up an iPhone to use the Modern Authentication protocol for accessing the LSUMail e-mail system. iOS 14 Limitations Please note you will only be able to use the Outlook application for LSUMail if you are using iOS 14 or later. Configuration Steps 1. Remove any existing Exchange e-mail from your phone,...
Article Id: 15978

PCOMM Configuration Note: Please click here to download PCOMM - https://tigerware.lsu.edu/Software/256/IBM-PComm# Note: The Keyboard will need to be mapped in order for both of the “Enter” buttons to work correctly on the keyboard. To Edit the Configuration: 1. Open Windows File Explorer . 2. Choose Computer or This PC in the left-hand menu and...
Article Id: 19620

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