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To Install Bomgar: 1. Go to ithelp.lsu.edu/login . 2. Enter your MyLSU credentials. If you do not have access to the site, contact your BeyondTrust administrator. 3. Click “ Download BeyondTrust Representative Console ” to download the installation file. You will need to select your OS on the Choose Platform option above it if you are not using Windows.
Article Id: 19706

Zoom Desktop Client Download Zoom Desktop Client allows users to participate, schedule, and start Zoom meetings from a Windows or Mac Desktop. If you are also using the Zoom Office 365 plugin, you must be logged into the desktop client first in order for a Zoom meeting from Office 365 to connect to the LSU Zoom account. Downloads: Zoom Desktop Client Download ...
Article Id: 19941

Zoom Plugin - Office 365 and Outlook The Office 365 Zoom Plugin allows users to schedule Zoom meetings directly from Outlook. Important! Before installing the Office 365 Zoom Plugin, make sure you have installed the Zoom desktop client first. If you don't do this first, you will have trouble authenticating to the LSU Zoom account when creating meeting through Office 365....
Article Id: 19942

To Print From Your Laptop to a Convenience Printer: 1. Go to tigerware.lsu.edu . 2. Type Print in the top left hand search bar, and select the first option presented - It should be titled, Print to Campus Convenience Copiers. 3. Under the Downloads for Authorized Users section, there is an option to select your platform. Choose the operating system you are...
Article Id: 14017

Users can create a new Work Intake ticket through the ITS Service Catalog. View the instructions below to create a new ticket. Creating a New Work Intake Ticket 1. The Work Intake form can be accessed in several ways, and is the same form regardless of location: Use the following direct link: https://itservice.lsu.edu/TDClient/30/Portal/Home/ Select the ...
Article Id: 19915

For the Microsoft Teams mobile app, messages and phone calls can be silenced on a schedule. This is useful if you do not wish to receive phone calls at specific times (for example, after work hours). To Enable Teams Quiet Time: Open the Microsoft Teams app on your mobile device. On the upper-left corner of the app, click the menu icon (your initials or profile photo).
Article Id: 20516

Generating Reports/Report Types There are eight types of session reports. Each report can be customized by selecting the data options on the right side of the reports window. Important: A Turning Account license is required for each participant. 1. From the Manage tab, select a session from the left panel. The Session Overview screen is displayed.
Article Id: 18228

The Media Access Control (MAC) address can be used to identify computers on the network. MAC address composes of twelve(12) alpha-numeric digits ranging from 0 to 9 and A to F. It is usually written in six groups of two digits separated by hyphens( - ), colons( : ), or spaces. The following are examples of MAC addresses: 001E35F5589B 00-20-E0-89-4F-DC 00:d0:59:a3:29:c5 00...
Article Id: 16817


To use Zoom in Moodle, the Zoom external tool must be added to a Moodle course section. Instructors can access past recordings, upcoming meeting links, their personal meeting room, and allow students to book a Zoom appointment through this tool. See Moodle: How to Book Zoom Appointments in a Moodle Course for how to use the appointment feature of Zoom in Moodle. Please note: Content...
Article Id: 20247

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