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Users can create a new Work Intake ticket through the ITS Service Catalog. View the instructions below to create a new ticket. Creating a New Work Intake Ticket 1. The Work Intake form can be accessed in several ways, and is the same form regardless of location: Use the following direct link: https://itservice.lsu.edu/TDClient/30/Portal/Home/ Select the ...
Article Id: 19915


Generating Reports/Report Types There are eight types of session reports. Each report can be customized by selecting the data options on the right side of the reports window. Important: A Turning Account license is required for each participant. 1. From the Manage tab, select a session from the left panel. The Session Overview screen is displayed.
Article Id: 18228

To use Zoom in Moodle, the Zoom external tool must be added to a Moodle course section. Instructors can access past recordings, upcoming meeting links, their personal meeting room, and allow students to book a Zoom appointment through this tool. See Moodle: How to Book Zoom Appointments in a Moodle Course for how to use the appointment feature of Zoom in Moodle. Please note: Content...
Article Id: 20247

This article will guide you through the process of setting up your Gear To Geaux laptop. To Set Up your Gear To Geaux Windows laptop: Select the EDUROAM network in the list. Enter your full LSU email address and password and click Continue . Confirm the connection to EDUROAM by clicking the Connect button. Click the ...
Article Id: 20606

For the Microsoft Teams mobile app, messages and phone calls can be silenced on a schedule. This is useful if you do not wish to receive phone calls at specific times (for example, after work hours). To Enable Teams Quiet Time: Open the Microsoft Teams app on your mobile device. On the upper-left corner of the app, click the menu icon (your initials or profile photo).
Article Id: 20516

Computer Labs: Computer Specifications Model RAM Processor Video LSU Library 141 Dell Optiplex 790 4 GB Intel Core i7 3.40GHz ATI Radeon HD 5400 Series Patrick Taylor 1302 Dell Optiplex 780 4...
Article Id: 5342

The Media Access Control (MAC) address can be used to identify computers on the network. MAC address composes of twelve(12) alpha-numeric digits ranging from 0 to 9 and A to F. It is usually written in six groups of two digits separated by hyphens( - ), colons( : ), or spaces. The following are examples of MAC addresses: 001E35F5589B 00-20-E0-89-4F-DC 00:d0:59:a3:29:c5 00...
Article Id: 16817

This article will cover some important functions relating to Panopto Assignment folders. Specifically we will cover creating multiple assignment folders, how to allow students to see others submissions, and any other relevant processes to the LSU community as they are identified. Click on the bullet point for the process you wish to view: Creating Multiple Assignments Allow...
Article Id: 20479

University-Funded Satellite Phones: Available to: LSU Faculty and Staff conducting University business in remote locations. Eligibility: An employee’s need for a University-provided satellite phone must be recommended by their supervisor and Dean, Director or Department Head and authorized by the Vice President for their area. Form AS-542 (click here to access the form) must...
Article Id: 567

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