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What Wasn't Moved to LSUMail? The following is a list of components that cannot be migrated to LSUMail along with links to GROK articles on how to set up the same feature for LSUMail. You will need to sign in to your new LSUMail account and reconfigure the feature using the settings in your old email account as a guide.
Article Id: 15927
Category: Security, Policies, & Limits

General Information LSU provides its faculty, staff, and students with an LSU E-mail account. It is powered by the Microsoft Office 365 cloud service and the web interface has been customized for LSU. Your e-mail address will be: [Your myLSU ID] @lsu.edu. The e-mail can be...
Article Id: 19913
Category: Security, Policies, & Limits

Report Phishing E-mails Phishing emails are malicious messages that attempt to trick recipients into providing sensitive information or performing fraudulent tasks. Users can report any suspicious or malicious message to LSU IT Security and Policy (ITSP) for review through the Report options in Outlook.
Article Id: 19636
Category: Security, Policies, & Limits

E-mail: Obtain the E-mail Headers Email headers contain important diagnostic information about the route an email message takes and the results of different security and authenticity checks. When reporting a message through the Report Phishing option in Outlook , the message and all of...
Article Id: 14922
Category: Troubleshooting

As a proactive measure to fighting new virus outbreaks, LSU blocks e-mail containing attachment types that are commonly used to propagate Internet viruses and worms. None of these attachment types are allowed into our e-mail systems from the Internet, and most of these attachment types are not permitted to be sent within the LSU e-mail...
Article Id: 5619
Category: Troubleshooting

General Information In LSUMail, you can change settings to ensure that messages from certain individuals are NOT sent to your Spam folder. This is also known as creating a whitelist. These steps can also be used to ensure that messages with certain subjects and other characteristics are not sent to the Spam folder.
Article Id: 17439
Category: Troubleshooting

Calendar Sharing Problem When trying to share your LSUMail Calendar you get an error message about "permissions". Option 1: Possible Reason & Solution Reason 1: The person you are...
Article Id: 16072
Category: Troubleshooting

If You Cannot See Availability When Scheduling: When you use the Scheduling Assistant to help you schedule attendees for a meeting, you can only see the availability information of someone who has a mailbox in LSUMail.
Article Id: 16030
Category: Troubleshooting

By default, Outlook checks for new messages every 30 minutes. Sometimes the interval is even longer if your computer is busy. If you feel that you have new e-mails that are not showing up in Outlook, you have a few options: Option 1: Set up Outlook to check for new messages more often. 1. In Outlook 2016, go to ...
Article Id: 19574
Category: Troubleshooting

Not every LSU person has a mailbox in LSUMail. However, most of these people are defined in the LSUMail Global Address List so that you can see their names and addresses when you select them as recipients of your e-mail. To make e-mail delivery work, those people who do not have an LSUMail mailbox...
Article Id: 16031
Category: Troubleshooting