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To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

Signing in to LSU Zoom 1. Go to https://lsu.zoom.us/ and click Login. If it asks you how you would like to login, select Sign in with SSO. 2. Use your LSUMail account (e.g. mtiger1@lsu.edu) to login . Please note, if you are off-campus, you may be required to follow additional steps to prove your identity. If you need assistance or more information...
Article Id: 19933

Before you can begin recording sessions with Panopto, you will need to log in. To log in to the recorder, follow the steps below. To Log In on the Panopto Recorder: 1. Launch the Panopto Recorder on your computer. 2. You will be taken to a login screen. If you need to add a new site address to connect to, enter lsu.hosted.panopto.com and select Add site . Then, click ...
Article Id: 17453

General Information After logging in, you will be redirected to the GROK Dashboard. From here you can access everything necessary to work within GROK. Work Queues In the Work Queues section, you can access the GROK Dashboard, Pending Articles, Expired Articles, etc. My Dashboard Pending Articles Expired Articles Expiring Articles ...
Article Id: 16749

General Information GROK ( grok.lsu.edu ) is LSU's Online Knowledge Base that is managed by Information Technology Services (ITS). GROK provides an ever-expanding resource that includes overviews, helpful links, and step-by-step instructions for installing or...
Article Id: 16593

General Tiger Card Information Your Tiger Card is here to make your experience at LSU easier and more convenient. Aside from being your student identification, it also allows you to purchase meals and other items on campus with Paw Points and TigerCASH. For more information, visit the Tiger Card Web Site . Services Tied to your Tiger Card Meal Plans ...
Article Id: 16549


Who reviews/approves the IT100 and why? The IT100 is reviewed by three different groups: Data Governance, ITS Security, and the Digital Resource and Content Committee (DRC). These groups analyze the potential data involved, security risks related to use of the software, and compliance with accessibility standards. Is IT100 approval required for purchases made by LaCarte card? ...
Article Id: 20507



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