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To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

Follow the step-by-step instructions below to quit a session: Quitting a Session : 1. Click on located on your taskbar. 2. Select Quit Session . Closing Beam Your Screen: NOTE: Although you are NOT in a session, Beam Your Screen will still continue to run. Now will have access to your computer once you quit the session. 1. Click on the located on your...
Article Id: 14892


Changing a Recording's Title: 1. Log in to the LSU Panopto Web Portal via Moodle or directly from the LSU Panopto Web Portal login page . 2. Locate the recording session you wish to rename. 3. While hovering under the recording, select Settings underneath the session. 4. Within Settings, under Session Information look for Name and select Edit .
Article Id: 17472

Changing/Adding a New Description to a Recording: 1. Log in to the LSU Panopto Web Portal via Moodle or directly from the LSU Panopto Web Portal login page . 2. Locate the recording session you wish to add/change a description. 3. Select Settings underneath the session. 4. Locate Description , under the Session Information Section in the...
Article Id: 17477

Sharing A Recording's URL: 1. Log in to the LSU Panopto Web Portal via Moodle or directly from the LSU Panopto Web Portal login page . 2. Locate the recording session for which you wish to share its URL. 3. Click on the Share icon in the top-right hand corner of the selected recording. 4. Select Copy Link. 5. Share the URL to...
Article Id: 17479

Upload a Media File to Panopto: 1. Log in to the LSU Panopto Web Portal via Moodle or directly from the LSU Panopto Web Portal login page . 2. Select the green Create tab and then select Upload Media from the dropdown list. 3. Select the folder that you want to add the files to under the Choose a folder dropdown. 4. Select Choose...
Article Id: 18062

Changing A Recording's Folder: 1. Log in to the LSU Panopto Web Portal via Moodle or directly from the LSU Panopto Web Portal login page . 2. Locate the recording session you wish to rename. 3. Select Settings underneath the session. 4. Locate Folder under Session Information in the Overview tab and select Edit in the middle of the screen.
Article Id: 17478

All Panopto recordings are managed within the LSU Panopto Web Portal, which you can access via the Panopto Moodle Block in your Moodle course. To manage your recordings you must do the following. To Manage Your Panopto Recordings within Moodle: Log in to Moodle, open your desired course, and click the Blocks button found on the right side panel.
Article Id: 17476

Enter a UNI Work Order 1. Go to the following site: https://pcr360.lsu.edu/cc . A UNI Work Order IS NEEDED For Installs , Removals , Changes & Moves & For the Following: A UNI Work Order IS NOT NEEDED For the Following: Cellular Devices ...
Article Id: 16278

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