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Changing/Adding a New Description to a Recording: 1. Log in to the LSU Panopto Web Portal via Moodle or directly from the LSU Panopto Web Portal login page . 2. Locate the recording session you wish to add/change a description. 3. Select Settings underneath the session. 4. Locate Description , under the Session Information Section in the...
Article Id: 17477

General Information IMPORTANT NOTE : Please Categorize your Articles! There are Two Main Ways to Navigate the LSU GROK Knowledge Base: 1. GROK Search Bar: This is used by performing a search against the GROK Articles based on a specific keyword or set of keywords. 2. GROK Category Structure: This is used by browsing through an organized set of subject-related GROK...
Article Id: 6361


To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

Follow the step-by-step instructions below to quit a session: Quitting a Session : 1. Click on located on your taskbar. 2. Select Quit Session . Closing Beam Your Screen: NOTE: Although you are NOT in a session, Beam Your Screen will still continue to run. Now will have access to your computer once you quit the session. 1. Click on the located on your...
Article Id: 14892



Download & Install Internet Explorer ( PC ) 1. Open Internet Explorer and go to mikogo.com . 2. Enter the Session ID provided by “The Session Organizer” and a username. 3. Click Join Session . 4. When the dialog box appears, Click Run . NOTE: Internet Explorer will run the file from a temporary folder. Mozilla Firefox ( PC ) 1. Open Mozilla...
Article Id: 14891


The IT Service Desk Chat service is available at the following hours: Monday - Friday : 7:00am - 5:00pm Saturday : Closed Sunday : 12:00pm - 7:00pm All hours past 5 PM are subject to LSU Library holiday and event schedules. However, you can request a session by calling 225-578-3375 during any of the Service Desk's standard business hours. To Start a Chat with ITS Service...
Article Id: 14403

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