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General Information Cox is the Cable TV provider for LSU's On-Campus Cable Needs. The following article includes more information on the services that Cox provides to LSU Faculty, Staff & Students: Cox Cable, Internet & Geaux Box: LSU Overview Cox Communications serves LSU with an all digital video delivery system. Is Action Required? ...
Article Id: 17582

The steps below will explain how one can edit any given Grok article. If you would like to change or edit your own documentation but do not see the "Edit Article Content" button (seen below in step 4), you may need to be added as an editor. If you'd like to be added as an editor to a given article or set of articles please email itservice@lsu.edu with the subject "Requesting Grok editor...
Article Id: 16387

Programs & Services Administered by ITS Most of the programs and services funded by the Student Technology Fee are administered by Information Technology Services (ITS). During the 2011-2012 academic year, the Tech Fee Oversight Committee allocated to ITS $3.3 million to administer programs and services to meet the two primary objectives of the Tech Fee program. Public Access...
Article Id: 15881

Installing OneDrive for Business on a Mac OS X Operating System: 1. Open the App Store. 2. Once the App Store opens, find the top right corner of the page for the Search Bar and type OneDrive. Press Enter. 3. Locate the OneDrive app from the search list and click on it. 4. To install the app, click Get. The get icon will...
Article Id: 17971

To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

Changing a Recording's Title: 1. Log in to the LSU Panopto Web Portal via Moodle or directly from the LSU Panopto Web Portal login page . 2. Locate the recording session you wish to rename. 3. While hovering under the recording, select Settings underneath the session. 4. Within Settings, under Session Information look for Name and select Edit .
Article Id: 17472

Sharing A Recording's URL: 1. Log in to the LSU Panopto Web Portal via Moodle or directly from the LSU Panopto Web Portal login page . 2. Locate the recording session for which you wish to share its URL. 3. Click on the Share icon in the top-right hand corner of the selected recording. 4. Select Copy Link. 5. Share the URL to...
Article Id: 17479

Changing/Adding a New Description to a Recording: 1. Log in to the LSU Panopto Web Portal via Moodle or directly from the LSU Panopto Web Portal login page . 2. Locate the recording session you wish to add/change a description. 3. Select Settings underneath the session. 4. Locate Description , under the Session Information Section in the...
Article Id: 17477

General Information IMPORTANT NOTE : Please Categorize your Articles! There are Two Main Ways to Navigate the LSU GROK Knowledge Base: 1. GROK Search Bar: This is used by performing a search against the GROK Articles based on a specific keyword or set of keywords. 2. GROK Category Structure: This is used by browsing through an organized set of subject-related GROK...
Article Id: 6361

Follow the step-by-step instructions below to quit a session: Quitting a Session : 1. Click on located on your taskbar. 2. Select Quit Session . Closing Beam Your Screen: NOTE: Although you are NOT in a session, Beam Your Screen will still continue to run. Now will have access to your computer once you quit the session. 1. Click on the located on your...
Article Id: 14892

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