General Information

University Networking & Infrastructure (UNI) utilizes the Dynamic Host Configuration Protocol (DHCP) to manage the IP addresses across campus. All computers on campus must be registered through our DHCP Network Registration application. After connecting your computer to the network for the first time, or after replacing your Ethernet card, open a web browser. You should be automatically forwarded to the registration page. If you are not, then point your browser to https://drp.lsu.edu.

Students, faculty, and staff are allowed five concurrent registrations. Registrations are good for one year and can be managed by the end-users through the https://drp.lsu.edu website. You are allowed to view and delete registrations using this interface.
 

Eligibility & Order Procedures

Available To:
  • LSU Faculty, Students, & Staff with a valid MyLSU ID.
  • Visitors to LSU will need to contact their LSU Sponsor (Faculty or Staff Member) to receive a Temporary ID. Temporary IDs can be created online with NetGuest. The netguest site will not work from off campus
Register a Workstation:
  • Log in to https://drp.lsu.edu/. (Use your MyLSU ID & MyLSU Password)
    • It IS NOT Necessary to Register your computer if you are only using the Wireless Network. (eduroam or lsuguest)
    • It IS Necessary & IS Required that you Register your computer in order to connect to the Wired Network. (RJ-45 or Ethernet cable & LSU Domain)
    • Consult our FAQ section below if you are experiencing issues.
Delivery Time:
  • You will receive Access to the Registration Site immediately when you connect to the LSU.EDU Network
  • You will receive Access to the Entire LSU Network once your device is Successfully Registered.

The device registration portal will only allow logins of user accounts with 3 characters or more. Any user with a username of two characters or less will need to put in an itservice.lsu.edu incident request for a new sponsored account using three characters or more. Once a user has a sponsored account created, they will be able to use the device registration portal to register devices and manage registrations.


Customers in the Edward Gay Apartments

As of July 7, 2021 the LSU Eduroam wireless network is now available at Edward Gay Apartments. To gain access to the new internet service:

1. Unplug your personal wi-fi routers from both the power outlet and the data port. It is important to unplug the power cable so your router does not continue to broadcast and interfere with the community’s wireless internet connection.

2. Plug the new wireless access point (AP) into the wall using the included cable (blue circle in photo). Any attempts to remove the included cable from the access point device or from the wall will result in damage to the access point.

Photo example of wireless access point connected to wall and correct port to plug in device circled

 

3. Let the access point boot up. This usually takes about 15 minutes.

4. When the access point is done booting up, the colored light indicator on the access point will turn off. Note that there will still be some blinking lights on the bottom of the access point to show that the connection is active.

5. Now the access point is active and ready for use.

  • You should see eduroam as an active wireless network on your devices. You can sign into eduroam with your LSU credentials.
  • You can now plug in the device you want to use on a wired connection into the green-marked port. There should be a green label on the device identifying the correct port. Refer to the green circle in the photo above.
    • Any device capable of being connected via ethernet/LAN cable should use this port, especially computers and game consoles. These devices must be registered on the Device Registration Portal (DRP), just like when you registered your router for the first time.
  • Only one port is active on the access point. The other two, marked with red X’s on the photo above, are inactive.


Since you are now on the LSU wireless network, you should not reconnect any wireless routers, switches, hubs, etc. to the green-labeled port as these devices are not allowed on LSU’s network. Any other devices that can connect wirelessly should be connected to the eduroam wireless network.

  • Wireless devices like smart TVs, Rokus, Firesticks, etc. should be registered on the LSU IOT network starting July 7. The LSU IOT wireless network gives you three (3) extra registrations to connect smart devices that couldn’t connect to eduroam wireless. However, if your device is capable of connecting to eduroam (computers, phones, game consoles via LAN cable), it should be connected to eduroam, not LSUIOT. Game consoles should NOT be connected to LSUIOT.
     

The Residential Life HelpDesk can help with any setup or troubleshooting questions regarding network registration of your device(s). If you need to contact the Res Life IT Help Desk, email reslifehelp@lsu.edu or call 225-578-0560.

For FAQs and more resources, please see the full article by clicking "More..." below.

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Article Index


Preface

IPControl 6 is an IP address management solution developed by BTDiamond and implemented by ITS. This application pushes DNS hostname updates and adds DHCP reservations for static addressing needs.

Access to this system is restricted to Technology Support Professionals (TSPs) belonging to the LSU Active Directory admin group specific to each department on campus.

 

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Wireless coverage throughout the LSU campus is extensive. This image can give you a good idea of the buildings and outdoor areas that have wireless capabilities.

Wireless LSU map 2017


General Information

Available to:  LSU Students, Faculty, Staff, Visitors who participate in eduroam, and Sponsored Guests.  

Available Wireless Networks that are broadcasted on the LSU Campus:

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General Information

Available to:  LSU Students, Faculty, Staff, Visitors who participate in eduroam, and Sponsored Guests.  

Available Wireless Networks that are broadcasted on the LSU Campus:


Guest Accounts for Wireless Connectivity

An LSU NetGuest account is required to provide guests on LSU campus with internet access via Guest Wireless. The NetGuest account does not provide access to any other campus resource.  Any full-time member of the LSU Faculty or Staff may request a NetGuest Account in order for a campus visitor to be able to access the LSU guest wireless network from their own equipment.

If you are Hosting a Guest for a duration one month or less

  • Request a NetGuest Account:   (This is done by the Host or assistant to the Host)

1. Open a web browser, go to NETGUEST.LSU.EDU, and log in using your myLSU credentials. If you are not on campus,
see GROK Article 14785 on how to securely access the LSU Network from anywhere with an Internet connection. (You will


** Android Device Variation Notice **

There are many different versions of Android used on mobile devices. This article will present a generic set of instructions for Android-based devices. It should be used as a guide while using your Android device. Screenshots, as well as instructions, will vary depending on device make and model. While we try to include all possible options that a user may encounter, a user may see something different than what is shown in this article. For any issues that may arise while using this article, please contact the Service Desk for further assistance.


Connect an Android Device to LSU's eduroam Wireless Network

1. Open Settings and tap Wi-Fi if it is not already toggled on.

Android home screen with settings buttonWifi options under settings



2. Under Wi-Fi networks you will see a list of available networks. Tap eduroam if it is listed.

(NOTE: If you do not see eduroam in your list, Manually Configure your Device) 

eduroam listed in the list of wifi networks



3. In the dropdown menu of EAP Method, select PEAP.

Selecting PEAP method in wifi settings



4. In the dropdown menu of Phase 2 authentication, select MSCHAPV2.

Selecting MSCHAPV2 in wifi settings



5. If you are using newer versions of Android 11 or higher, you may need to install the LSU certificate first for the CA Certificate field. To do so, jump to the following section: Install CA Certificate. After selecting a certificate, another field may be shown called "Online Certificate Status". Select "Do Not Validate" for this field.

Older software versions can bypass the certificate security, if so desired, by setting CA certificate to N/A, (unspecified), Don't Validate, Do Not Verify, or left blank. However, if you are still having issues after completing all steps below, you may also try selecting "Use system certificates" or other varying potential options (dependent on Android version).

  • NOTE: If your phone asks for the domain, enter lsu.edu.
     

6. In the Identity field enter [Your MyLSU ID]@lsu.edu. (Ex. mtiger1@lsu.edu).

NOTE: Make sure you enter your MyLSU credentials in the form of your email, [MyLSU ID]@lsu.edu. If you do not do this, you WILL receive an error message.

Entering paws id into identity field in wifi settings



7. Skip the Anonymous identity field. Please make sure this is blank and remove any automatic text that might auto-populate in this field or you may not connect successfully.

8. In the password field enter your MyLSU password.

  • If your cursor is stuck at Identity, tap "Next" on your keypad twice to get to Password.
  • IMPORTANT: If you still have issues connecting, make sure to press "Advanced" at the bottom and disable "Use Randomized MAC" by selecting to use your Device MAC.

Entering PAWS password in the wifi settings

 

9. Tap Connect (or Save) at the bottom right of the window and you will connect.

  • The account settings, including Username and Password, are now saved. Wireless will connect automatically when eduroam is in range.

 

Manually Configure your Device to LSU's eduroam Wireless Network

Please note, you should only follow this procedure if your device does not connect to eduroam using the method in the previous method.

1. From the Home screen, open Settings and tap Wi-Fi.

Android home screen with settings buttonWifi options under settings



2. Scroll to the bottom (or tap the ellipses menu icon) and tap Add Wi-Fi Network.

Add Wifi Network option in android wifi settings

 

3. For Network SSID, enter eduroam.

Entering eduroam manually in wifi settings

 

4. For Security, tap 802.1x EAP.

Selecting 802.1x EAP in security option on wifi settings


5. Follow the remaining steps from the above section: Jump to step 3 above.
 

Troubleshoot Configuration Issues

This section provides some tips on how to troubleshoot network problems on an Android phone. If you are having trouble connecting to the WiFi network, try the following solutions.

Clear Security Certificates

Go to Settings, select Security, then tap Clear All Credentials. Re-connect to eduroam using the steps above.
 

Reset WiFi Connection

The first thing to try if the network isn't working, is to Go to Settings, and turn off the WiFi, and then turn it back on. Sometimes, that's all it takes.
 

Restart Device

Sometimes the best thing to do when a feature isn't working to allow the device to reboot. To do this, hold the power button on your phone and select Restart. If it does not work after the restart, power down the phone, and remove the battery. Wait about thirty seconds before putting the battery back in, and powering the device up. After it boots, try connecting to eduroam again.
 

Forget/Reconnect to eduroam

Try forgetting the network and then manually adding eduroam back onto network list using the steps above. This can help by correcting any typo in login id, password, or incorrect settings that may be preventing connection.
 

Download and Install Wifi Security Certificate

If you still cannot connect your device using any methods above, it is possible the security certificate needs to be downloaded to the phone. Follow the procedure below, and then if you still cannot connect please contact the Service Desk for assistance. Their contact information is available at the following link -- LSU ITS Service Desk.

Download the Security Certificate:

1. Download the LSU eduroam aaa_root.cer certificate.

2. To install the certificate, you may be able to simply download the certificate and then tap "CA certificate" field when connecting to eduroam, choose "Install certificate..." and then select the aaa_root file you downloaded. Otherwise, follow the manual steps below.

For a manual install, tap Settings, SecurityAdvanced Encryption & credentials, and then under "Credential storage," tap Install a certificate Wi-Fi certificate. Then in the top left, tap Menu. Under "Open from," tap where you saved the certificate. After selecting a certificate, another field may be shown called "Online Certificate Status". Select "Do Not Validate" for this field. Then, Click to jump back to Step 6 of this article.

  • Note: If you are viewing this on a computer, please browse to this article on your phone and download it there.
     
Register the Security Certificate:

1. Open the aaa_root.cer file on your device. If you are unsure where it saved to, go to your mobile browser and navigate to Settings, then tap Downloads.

2. Create or Enter your Password if prompted. 

  • Input a Password that you will remember.
  • Re-enter the Password again to confirm the password.
     

3. Name the Security Certificate eduroam, then select Wi-Fi from the certificate type dropdown menu. When done, tap OK at the bottom left corner of the window.

Certificate registration in android

 

Referenced from: https://support.google.com/pixelphone


    Any Connect Logo

NOTE: Due to resource constraints, ITS is now offering an expanded VPN offering. Please refer to the following articles for instruction on using the new GlobalProtect VPN client: GlobalProtect VPN Installation
Linux and mobile clients, including Chromebooks, will continue to use the Cisco AnyConnect client as detailed in this article.
General Information

VPN stands for Virtual Private Network.  This is a technology that allows LSU Faculty, Staff, Students, and Retirees to securely access the LSU Network from anywhere with an Internet connection.  This is helpful when you are off-campus and need to access technologies that are only available on-campus.  Installation of the VPN client software is necessary the first time you use this tool.


   eduroam logo

General Information

An abbreviation for EDUcation ROAMing, eduroam is a secure roaming infrastructure that allows you to use your university's credentials to access the internet at participating institutions. For LSU, this gives wireless access at other participating institutions using your LSU MyLSU ID and password. For visitors to LSU from participating universities, this gives them access to the eduroam wireless network here at LSU.
 

Who is Eligible to use eduroam?

  • Available to LSU Faculty, Students, and Staff. 
  • Available to Individuals visiting from one of the Participating Universities. (appropriate credentials required)
     

Connect to eduroam (Secure Wireless Network at LSU)

For instructions on how to connect to eduroam, please see the main Co